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Flexible Consumption Terms

Dell EMC OpenScale Terms of Service

OpenScale Flex on Demand and OpenScale Cloud Flex programs

In order to participate in the Dell EMC OpenScale program (part of the Dell Financial Services Flexible Consumption Models), a customer must have one of the following in place with Dell EMC (such agreement or terms referred to in this site as the “MFCA”): (a) a Master Flexible Consumption Agreement; or (b) a signed addendum to a Master Ordering Agreement (or other applicable purchasing contract) containing flexible consumption terms and conditions deemed by Dell EMC to be sufficient for participation.

All flexible consumption transactions will also be subject to the terms of one or more Schedules containing the specific additional details and terms for such transaction.

For additional assistance locating your terms and conditions on this website or to request a hard copy of your agreement(s) with Dell EMC, contact your sales representative.

  1. Dell EMC Flexible Consumption Support Terms

    Support Services delivered in connection with a Flexible Consumption transaction are subject to these additional terms and conditions. 


  2. Dell EMC Flexible Consumption Professional Services Terms

    Professional Services delivered in connection with a Flexible Consumption transaction are subject to these additional terms and conditions.

  3. Dell EMC Flexible Consumption License Terms

    A Customer’s use of software in connection with a Flexible Consumption transaction is subject to these additional license terms and conditions.