Dell Chosen to Continue Providing Infrastructure Services to the United States Coast Guard
- Second contract awarded by the U.S. Coast Guard (USCG) to Dell in last six months
- Dell has been delivering daily mission-critical support services through its subsidiary to the USCG for the past decade, including support for Hurricanes Katrina and Rita, and the recent Gulf Oil Clean Up
FAIRFAX, Va., Jan. 20, 2011 – Perot Systems Government Services (PSGS), a unit of Dell Services and a wholly-owned subsidiary of Dell, has been selected as a first-tier subcontractor by the U.S. Coast Guard (USCG) to provide a range of infrastructure services including evaluation of emerging technologies to traditional desktop, server and network towers as part of the Ace Info Solutions team. Dell’s subsidiary had been providing support on the previous contract for the USCG’s Operations System Center (OSC) in West Virginia. For the new five-year Core Technologies Services (CTS) contract, Dell Services will be providing staffing for 25 percent of the OSC’s facility for an estimated $18 million.
Every day, members of the Dell Services OSC team directly support the Coast Guard’s search and rescue operations with application and other IT support services. Over the years, the team has helped the Coast Guard with a series of innovations and key initiatives including development and implementation of a service oriented architecture -- which has since been adopted by the entire Coast Guard -- deployment of an enterprise computing model, and the implementation of an ITIL model roadmap for the deployment of services. The team also supported the Coast Guard’s rescue efforts during Hurricanes Katrina and Rita, standing up several large command posts and ensuring vital connectivity for more than 1,900 responders from 81 USCG units.
Most recently, the Dell Services team provided communications and IT support during the Haiti earthquake and the USCG’s clean-up efforts in the Gulf of Mexico.
Richard Pineda, Vice President, Dell Services Federal Government Division: “We want to thank the Coast Guard for choosing Dell Services to continue supporting critical applications and IT support services for this new contract. Our team is looking forward to continuing to be a trusted provider of the Coast Guard’s, as we have been for over a decade, in supporting their goals including helping them manage their IT resources in the most efficient and effective manner possible.”
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