Can you briefly share with us your military service and what made you decide to join Dell?
I served as an Infantry Officer in the US Marine Corps for six years on active duty. My duty stations included Quantico, VA, Hawaii, Okinawa, Japan, and Washington DC. While in the Marines, I served in many different roles from platoon commander, to Company Executive Officer, and even served as a White House Social Aide.
In 2007, I decided to leave the active service to get my Masters in Business Administration at the College of William and Mary and continued in the Marine Corps Reserve throughout graduate school. Upon graduation in 2000, I accepted an offer to join Dell in their Federal Government segment as a marketing manager.
What skills did you learn in the military that helped your career at Dell?
While in the Marines, I certainly developed and refined critical skills and abilities that served me well in the business world to include inspirational leadership, critical thinking and decision making, organizational agility and adaptability, and operational effectiveness. All of these skills were equally relevant at Dell as they were in the Marines.
What advice would you give veterans that are trying to get into the private sector?
My advice to my fellow veterans that are contemplating a move to the private sector would be to spend some quality time looking at what you want to do in your post military career. Really understand where your passion lies, talk to a lot of people to get a broad perspective, and then once you find an industry or role that you think you would be optimally suited for, conduct detailed research into the company, role, and industry.
LinkedIn is a great resource to keep in touch with your extended network and can easily enable you to find the right connection to a targeted company or role. Networking is key to understanding whether a company, industry, or role is the right fit. Aligning your passion, targeted role, industry, and company culture is critical in ensuring long term transition success.
What values does Dell have that are aligned with your military background?
At Dell, key values like integrity, commitment, leading by example, and the importance of inclusiveness and diversity, are all the same values that the Marine Corps holds dear.
When did you join Dell and what roles have you held in your time here?
I joined Dell in 2000 and served in a number of roles both in the US and internationally. I started in our Federal government segment in marketing as a brand manager, then moved to sales after two years. While in sales, I supported our US Military customers first in south east US, but then in 2003, was relocated to Europe to support US government customers in Europe and the Middle East. After almost four years in Europe, I moved back to the US as a sales manager supporting Dell’s Federal Healthcare customers.
Then after two years, I was back out in Europe, this time working for our European business and served in a variety of roles from Channel and Alliances sales director, to General Manager of the German Public Sector business, Director of Sales Operations for EMEA, and my most recent EMEA role, running Dell’s Enterprise Solutions Group for the UK market. At the end of last year, I moved back to the US to take over as Executive Director, Defense Sales for Dell Federal out of Washington DC. Like my service in the Marines, the time has flown by and I have loved every minute of it.
What is the most exciting aspect of your role?
My favorite part of my role is the fact that I get to work with a fantastic team who is committed, passionate, and will always go above and beyond in supporting the missions of our customers, every single day. The fact that I can continue to serve and support our military customers in this fashion is thrilling, and combine that with being a part of a technology company that is at the cutting edge of how IT continues to transform everything we do, you have a winning combination.
What responsibilities are included in your current role?
In my current role, I manage a sales organization that supports our US Military globally. In this role, I drive our sales strategy, go to market approach, and lead a team of very talented sales makers both in the US and abroad.
What do you think people interested in working here would need to know?
Dell is an ever changing, dynamic organization that will always challenge you to think creatively, be adaptable, and work as a team. With team members that are passionate about supporting their customers, driven to go the extra mile, team oriented, and innovative, combined with a company that is agile, dynamic, and driving a disruptive approach to how IT impacts the world, you can’t lose!
What keeps you here at Dell?
The people I work with and the customers we serve as a team. In addition, the vision and strategy that Dell has in place to win in the marketplace is equally thrilling…and with our robust end to end portfolio of products, solutions, and services, our best years are still yet to come!.
What are some projects that you have recently been involved with and some of your career highlights at Dell?
Over the past 14 years I have been involved in numerous projects from sales transformation, to integrating acquired companies, to figuring out how to provide warranty parts support for our US military customers throughout the Middle East. A highlight of my career would be the three years I was able to serve our US military customers in the Middle East. Supporting these customers from a datacenter and end user computing infrastructure perspective, technology support and logistics, and end to end IT strategy, truly challenged my skills and capabilities in areas like resourcefulness, dealing with ambiguity, and virtual team leadership.
How does Dell differentiate itself when it comes to being an employer of choice?
Dell continues to differentiate itself in a number of ways to include our purpose and values, our emphasis on diversity, meritocracy, team dynamic, and relentless focus on the customer.