Earning recognition for supporting work-life flexibility for parents

At Dell, we realize that personal and professional worlds rarely fit together perfectly. However, programs that give employees more flexibility can go a long way toward improving work-life satisfaction. For the fourth consecutive year, Working Mother has ranked Dell among its top 100 U.S. companies. This consistent recognition reflects our ongoing commitment to work-life flexibility for all team members.
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Challenge  Solution Benefits
Working parents around the world struggle to juggle the demands of work and home. Fulfillment as both, a caregiver and employee can seem daunting. Team members work with managers to craft a custom work plan, from variable daily work times, job sharing and compressed work weeks to work from home and part-time work arrangements. Dell Flexible Work Solutions and the Connected Work Place allow parents who work for Dell globally to become more productive at both work and home.

Dell’s programs and policies — including Flexible Work Solutions and the Connected Work Place — provide unique opportunities for our team members to have mobility and flexibility in their work. These initiatives caught the eye of Working Mother in 2011 and in previous years, and our progress toward supporting flexible work solutions continues. Regular feedback from internal surveys keeps Dell looking for ways to improve the work-life flexibility, mobility and satisfaction for all team members.

Working Mother considers a range of factors for each company. This year's award paid particular attention to flexible work solutions, employee assistance programs and leave policies. Working Mother also recognized Dell for the advanced training it provides to caregivers at the 48 U.S. childcare centers most frequented by team members. Care providers learn how to talk to families about important topics for young children, such as embracing healthy foods, encouraging physical activity and promoting gender equity in sports.

We're proud to have our parent-friendly work environment recognized. The success of Dell Flexible Work Solutions is measured best by those who benefit directly in their personal and professional lives — our team members:

Dell’s 2011 Working Mother of the Year: Robin Ford

Launched in 2010, the Dell Working Mother of the Year was inspired by Working Mother Magazine. The internal recognition gives Dell team members a chance to nominate working mothers who they feel have set an example by the way they manage their personal and professional lives. In addition to being featured on Dell's internal blog One Dell Way and in a video log, recognized team members travel to the annual Work-Life Congress Conference in New York where Working Mother recognizes its Top 100 companies and their Working Mothers of the Year.

In recognizing Robin, Dell considered her volunteer service, approach to work-life flexibility, and how Dell’s programs and policies support her personal and professional life.

Tips for managing work and life from Dell team members
  • Manage your work workload.
    • Clearly articulate what you can do. Commit and deliver it on time. Ensure you have a clear, prioritized deadline.
  • Establish clear, easy communication with teachers and coaches.
    • Make it a point to schedule a call every two to three weeks with every teacher. Attend events that are most important to the kids and let relatives fill in the rest.
  • Use available resources.
    • If possible, work remotely from home when you have doctor appointments, school activities and early morning meetings.
In addition to her work as director of business for cloud sales at Dell, Robin tackles the demanding responsibilities of being a mother of four children. With one child starting high school and another starting kindergarten, Robin refuses to draw hard distinctions between her personal and professional lives. “My customers know about my kids' lives. My kids know about my work life,” she said.

As a working parent, each day brings personal and professional challenges. Depending on her priorities for the day, Robin may have to dedicate more time to family than Dell and vice versa. “If I didn't have this job and the flexibility that the Connected Work Place gives me, I couldn't do it. There's no way I could balance four kids and the demands of Dell,” she said.

Robin's story and Dell's flexible work initiative extend to and are used by both working parents, every day.

What works for team members: Dell's approach to work-life flexibility
Dell offers a variety of formal and informal tools and policies that give team members more flexibility in their personal and professional lives, including:
  • Mobile working options
  • Variable daily work times
  • Job sharing
  • Compressed work weeks
  • Tele-work arrangements
  • Part-time work arrangements
  • Mobile technology solutions

In addition to flexible and mobile work options, Dell offers employee assistance programs that support team members in accomplishing milestones such as, losing weight, quitting smoking and preparing their children for college admission.

Explore career opportunities and find out more about Dell's approach to flexibility.