Code of ConductThe development of Dell's Supplier Principles was a key element of our commitment to work with our suppliers in promoting sustainable practices. We launched these Supplier Principles early in calendar year 2004 with involvement from our stakeholders. Initially, our focus was on communication, awareness and education to ensure that suppliers understood Dell's expectations. However, during this process, we realized that there was a tremendous opportunity to reduce inefficiency and confusion by collaborating with industry partners. Therefore, when a coalition of electronic manufacturers approached Dell to develop a joint industry code, we chose to participate. The result of this unprecedented effort is the Electronic Industry Code of Conduct (EICC) PDF Icon.

The code was developed among Dell, Hewlett-Packard (HP), International Business Machines (IBM®) and the electronic manufacturers Solectron®, Sanmina-SCI®, Flextronics, Celestica™ and Jabil. Since the coalition’s inception, a number of brands and suppliers' companies have joined the effort by supporting this common industry code. A coalition of technology companies updates the EICC Code of Conduct periodically to reflect input from a wide variety of stakeholder organizations.

In October 2005, the EICC Group established a partnership with the Global eSustainability Initiative (GeSI), which represents information and communications technology (ICT) companies in Europe, North America and Asia. The partnership was formed to develop common implementation tools for supply-chain management and broaden the impact of this collaborative effort.

This common implementation tool set includes:

  • A Supplier Risk Assessment for companies to evaluate the level of risk of a particular supplier in the area of Company Corporate Social Responsibility
  • Self Assessment Questionnaire that was released in early October 2005 and available in multiple languages
  • A Common-Audit Methodology that suppliers, participant companies and approved third-party auditors can use to obtain the benefits of a common audit approach. The tool set includes communication templates, supplier preparation guidelines, a facility audit question set, audit report templates, and auditor guidelines and training modules
  • A web-based Platform to facilitate efficient and transparent information sharing among participants

EICC Code Provisions 

The EICC PDF icon contains provisions to address performance in the following areas:

Freely Chosen Employment
Working Hours
Humane Treatment
Freedom of Association  
Child Labor Avoidance
Wages and Benefits
 Health and Safety 
Occupational Safety                 
Occupational Injury and Illness  
Physically Demanding Work       
Dormitory and Canteen  
Emergency Preparedness
Industrial Hygiene
Machine Safeguarding
Environmental Permits and Reporting
Hazardous Substances
Air Emissions     
Pollution Prevention and
Resource Reduction
Wastewater and Solid Waste
Product Content Restrictions
Business Integrity
Disclosure of Information
Fair Business, Advertisement and Competition Community
No Improver Advantage
Intellectual Property
Protection of Identity
 Management Systems  
Company Commitment
Legal and Customer Requirement
Performance Objectives with Implementation Plan and Measures
Worker Feedback and Participation
Corrective Action Process
Management Accountability
and Responsibility
Risk Assessment and Risk
Audits and Assessments
Documentation and Records

Through this industry collaborative effort, we expect to obtain the following benefits:

  • Improved working conditions where workers are treated with dignity and respect
  • Increased efficiency and less duplication of efforts (suppliers can concentrate on driving change and improvement instead of responding to different customer-audit requests)
  • Greater industry alignment and understanding of best practices
  • Industry-wide stakeholder engagement
  • Benchmarking best practices for supply-chain implementation in our industry