Challenge
Expand the business to new geographic regions and deliver fast, consistent support for customers across all regions.
Solution
Siemens worked with Dell OEM Services to integrate Dell™ PowerEdge servers into its security solutions, facilitate global product distribution and provide worldwide hardware support.
Benefits
• Accelerated deployments of software changes, providing customers with up-to-date products
• Reduced potential customer downtime from one month to one business day and minimized costs of shipping returned systems
• Eliminated the need to manage an inventory of spare systems, enabling IT to refocus on strategic tasks
• Expanded business to 12 new countries around the world