Disaster relief

In the immediate aftermath of a disaster, the challenge we all face is to understand the needs of those affected and find the best ways to assist quickly. Dell works with disaster relief organizations to get the information we need so we may respond effectively, whether by technology donations, funding support, on-the-ground clean-up help and more. 

Disaster relief is one of the key focus areas of Dell’s Giving Program and with the experience we have garnered over time, we have worked to sharpen our disaster relief support.
disaster relief
Our approach to disaster relief leverages the following elements in specialized ways according to each event we are responding to:
  • Dell’s products and solutions
  • Our own team members’ time and expertise
  • Strategic partnerships
  • Our ability to give financially in times of crisis with corporate donations and our employee match program
Team member volunteers lead the charge when disasters strike

Our team members are an integral part of how we work to alleviate disasters and we leverage our expertise in technology solutions to connect our employees to opportunities to participate in disaster relief efforts.

To speed our response to disaster-victim needs, we mobilize our team members through social media. A home page banner on our intranet shares opportunities for giving and volunteering. Dedicated chat rooms enable team members around the world to collaborate virtually and synchronize their efforts for maximum impact. Through Dell’s online giving community, employees can communicate with one another, sign up for volunteer opportunities, donate online and track their giving.

disaster reliefDell giving partnerships boost our response capabilities

Relief needs vary globally, so humanitarian relief organizations are often best positioned to understand the unique needs of their communities.

Dell has partnered with selected relief organizations, such as the American Red Cross, NetHope and UNICEF, and in response to specific community disasters, we have provided some combination of the latest Dell technology, financial resources, and team member time and expertise.
The American Red Cross is our long-time U.S. partner in responding to disasters, and together we look for more ways our technology and team member expertise can help the American Red Cross better fulfill its mission of responding to communities in need. For example, we have designated the American Red Cross and their chapters as the official recipient of U.S. disaster donations, which will focus and leverage the impact of our donations.

Dell and Red Cross also created the Red Cross Digital Operations Center Powered by Dell, the first social media command center of its kind devoted to humanitarian aid. 

Multiplying employee donations through our corporate match

As part of our team member engagement program, Dell team members worldwide donate generously to disaster relief and other community needs that they are passionate about. Team members’ donations go further in making a meaningful difference as Dell matches their contribution dollar for dollar up to $10,000 per employee, per calendar year (limits established for each disaster).
Examples of Dell’s disaster relief efforts
  • Typhoon Haiyan struck the Philippines in November 2013, causing massive flooding and catastrophic devastation. In response, Dell donated $50,000 to UNICEF, 100 laptops and a $40,000 donation to first responder organizations and matched employee donation for a total $288,000 contribution.
  • Flooding in Austin in October 2013 caused the evacuation for over 5,000 homes, including 300 families in the Dove Springs community. Through the River City Youth Foundation, a Youth Learning partner, Dell made cash contributions, donated water, food and clothing and employees led volunteer efforts to clean up the region and provide further donations.
  • Multiple tornadoes impacted Oklahoma City in May 2013, killing 24 and affecting more than 10,000 more. Dell partnered with several organizations to donate more than $540,000 in cash, water, food and clothing to affected families and countless hours for clean-up and other volunteer events.
  • A 7.0 magnitude earthquake struck the Sichuan province in China in April 2013 at 8:02 am, devastating a region that saw a 7.8 earthquake in 2008. Millions of people were impacted by this earthquake. Dell responded to this horrible disaster again with employee volunteers, and funding.
  • Twin storms produced flooding and massive landslides in the mountains north of Acapulco in September 2013. It was the biggest known tragedy caused by twin weekend storms that struck Mexico. Dell provided funding through employee donations and the Dell match program to help this region in need.
  • The Red Cross successfully activated DigiDOC during Hurricane Sandy, Hurricane Isaac and several tornadoes and wildfires in 2012. During Hurricane Sandy alone, the Red Cross tracked more than 2 million posts.