Customer Solution Center (CSC)

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Seeing Is Believing
Experience Dell solutions in our global network of dedicated facilities. The Customer Solution Center is a trusted environment where our world-class business and IT experts collaborate with you to share best practices, facilitate in-depth discussions of effective business strategies, and help your company become more successful and competitive.

This is where you collaborate with executives, subject matter experts, industry leaders and entrepreneurs. Together, we’ll build a unique and customized experience based on your needs. Whether it’s an executive engagement, a technical briefing, architectural design session or proof of concept, you’ll receive the expertise and resources you need at every level. You’ll receive a glimpse into the solutions of the future, and be able to test your Dell solution against current business objectives, industry use-cases and future scalability needs -- so you can move forward with confidence.

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You will have an opportunity to participate in a customized program based on your current business needs. Engage in strategy-focused, peer-to-peer level conversations focused on industry trends and IT positioning, or deep-dive on particular technical solutions.

Architectural Design Sessions
Investigate a solution by incorporating discussion, white-boarding, technical demonstrations and hands-on experience. You will deploy a set solution infrastructure and work through a number of use cases in our dedicated lab environment, gaining a hands-on experience of the solution. All discussions and demonstrations will consider your particular needs, ensuring we understand and respond precisely to your objectives.

Proofs of Concept
Reduce project deployment risk using your own systems and test data. Dell will work closely with you to gather your requirements and validate your design before your proof of concept sessions. Together we develop a Statement of Work (SoW) that will guide testing. Then, your dedicated team accompanies you throughout the sessions, then compiles test results, project findings and recommendations for implementation.

Our Focus Areas
Our approach to providing you the tools you need to become future ready is holistic, dynamic and collaborative from the start. All Dell Customer Solution Center engagements begin with a customer challenge; our focus is on how to help you to address that challenge. Whether through an executive interaction and peer-to-peer conversation, interest in learning more about a particular solution area or an immediate need to resolve a specific issue, our team of solution experts has the knowledge and experience to help you.

Explore our complete portfolio of solutions and services and how to apply them to your business requirements here.

  Enable a faster, simpler cloud

  Become a more agile, connected organization with big data solutions

  Empower your workforce with mobility and BYOD solutions

  Create and maintain a strong security foundation

  Make the Internet of Things real

Data Center
  Take your data center into the future

  Enable workforce productivity with end user solutions

Information Management
  Simplify information & data management on any technology platform

  Tackle your IT challenges with end-to-end software solutions
Discuss your solution needs with a Dell expert.
Collaborate with our Customer Solution Center experts, strategize, architect, validate and build solutions that help you drive business outcomes and create competitive advantage.

You are welcome to visit one of our global centers listed below to engage with us remotely. Talk to your account team today to arrange a visit or contact us at customer_solution_center@dell.com


 NA     APJ
 United States Chicago, IL     India     Bangalore
  Nashville, TN     China    Beijing
  New York, NY     Singapore    Singapore
  Round Rock, TX     China    Shanghai
  Santa Clara, CA     Australia    Sydney
  Washington, DC     Japan    Tokyo
       China    Xiamen
 United Kingdom Bracknell         
 United Arab Emirates Dubai     LATAM
 Germany Frankfurt     Mexico    Mexico City
 Ireland Limerick     Brazil    Sao Paulo
 Poland Lodz         
 France Paris