Do I need anything to prepare prior to applying to Dell?
Prior to starting the profile process, make sure you have an updated copy of your resume/CV to provide all the information required. Certain agreements with your current/previous employers could impact your ability to work at Dell, and you may need copies of those. Depending on your location, you may also be required to undergo a background screening.
What is important to bear in mind as I prepare for an interview with Dell?
You’ll want to provide specific examples of how your behavior in particular situations helped to achieve the things you have described on your resume/CV. What Dell is looking for are examples of how you have demonstrated specific competencies needed for the role you are interviewing for.
Learn more about Dell’s competency interviewing style ›
Can I submit an attached file of my resume/CV?
Our current process enables you to attach your resume/CV once you build your profile. The file must not exceed 200 kilobytes and must be in one of the following formats: Word (.doc), WordPerfect (.wpd), Text (.txt), Rich Text Format (.rtf), Hypertext Markup Language (.html, .htm), Portable Document Format (.pdf), or Excel (.xls).
How can I find out what positions are currently available at Dell?
First, try the job search tool, which allows you to find opportunities by keyword and location, as well as position type or function. If you want to further refine/target your search, advanced functionality is available.
What can I do if I am not interested in a specific job but I would still like to submit my resume?
You can submit a resume/CV or complete a Candidate Profile. You will be asked to create a user profile/account, which will be secured by a username and password of your choice. When completing the profile, you will be asked to enter your resume/CV and answer some general questions. You can select the ‘jobs matching my profile’ option to see what roles you may be qualified for. You may also choose to be notified of current and future openings that match your profile using the job alert function on jobs.dell.com.
How long will my profile remain active in the database?
To better serve you, your profile will remain in Careers Direct as reasonably necessary and appropriate, unless you indicate otherwise. However, we encourage you to update your profile on a regular basis.
Is there a limit to the number of applications I can submit?
No. You may submit as many applications you feel are appropriate for your skills and experience.
How can I change my password? And what if I forget my password?
You can change your password by using the ‘Forgot Password?’ function located on the login page. Enter your email address and then click on ‘forgot password’. You will quickly receive an email that provides further instructions.
After I have applied online, how can I contact the hiring manager or a recruiter?
Because Dell has teams of recruiters that work on a number of job openings at any given time, it is not possible for us to provide the name, telephone number, or email address of the recruiter or hiring manager. Recruiters can search the database for your resume/profile and may contact you to discuss your interest and next steps. If your profile is appropriate for the available job, the recruiter or hiring manager will contact you directly. This is why it is also important for you to keep your candidate profile as up to date as possible.
What happens to my profile after I have applied?
If you have applied to a specific job, your profile will be reviewed by the hiring manager and/or recruiter.
How do I monitor and understand the status of my application with Dell?
There are many steps in our process, which generally include: resume acknowledgement, under consideration/no longer under consideration, withdrawn, interview, offer and hired. When a user clicks on his or her status, a definition of the current status is provided. Due to the volume of submissions that Dell receives, resumes are generally reviewed in groups, in the order of submission, until a satisfactory number of qualified applicants is obtained. This can mean that candidates may be in the ‘under consideration’ phase for varying amounts of time. You will be contacted by a Talent Acquisition team member if your submission progresses to the interview stage.
How do I know my application has been received?
You will be sent a confirmation via email. If you do not receive one, check that you supplied the correct email address.
If I change my email address, should I create a new account with my new email address?
No. The system enables you to update and change your email address after you’ve logged on to your account. Please log on to your existing profile and locate the email address field in the personal information section. Changing your email here will also change the email address you use to log in. Please do not create multiple login accounts as this will delay the hiring process.
What language do I need to apply in?
The languages supported by our tool include: English, French, Spanish, Portuguese, German, Simplified Chinese and Japanese. We recommend you apply in one of these languages to ensure the information is accurately received.
When can I expect to hear from Dell after I apply for a position?
Screening for most positions is completed within the first four weeks after the position is posted. During that time, if you are selected to be screened, you will be contacted by a Talent Acquisition team member. Anyone who is interviewed will receive communication about the outcome of that process. Anyone who is not selected to be screened will not be contacted, but will be matched to other potential openings, and will be contacted if selected to be screened for another related opening.
What if my Recruiter or the hiring team wants to conduct an interview using video technology?
to record, save or share any interviews.