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  • Dell included in Leaders Category for third consecutive year

Dell Services has been positioned by Gartner, Inc. in the “Leaders” quadrant of the

Gartner Magic Quadrant for North America Data Center Outsourcing and Infrastructure Utility Services.[i] This report is designed to help customers evaluate service providers and was compiled based upon analyst research and customer feedback.

Dell emphasizes a transformative approach that addressees customer requirements to modernize and optimize their current data center environment, a strategy that has been met with a 31 percent year-on-year increase in Infrastructure Utility Services deals. This growth is noted in the report as being critical to future growth in the Data Center Outsourcing market. The approach to serving customers also can be tied to Dell having the highest customer rankings of any provider in the quadrant.

“We believe that the continued placement of Dell in the ‘Leaders’ quadrant underscores the success of our end-to-end solutions provider strategy, investments in new cloud and standardized capabilities and security solutions, and our relentless focus on helping our customers achieve better business outcomes,” said Kevin Jones, chief customer and sales officer, Dell Services.

Dell will participate in the Gartner Outsourcing & Strategic Partnership Summit in Orlando, Fla., Sept. 23-25.  Dell will demonstrate its customer approach during the summit through a showcase of customer case studies highlighting business transformations through efficiency and innovation.


Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

[1] Gartner “Magic Quadrant for Data Center Outsourcing and Infrastructure Utility Services, North America” by William Maurer, David Edward Ackerman, Bryan Britz; July 25, 2013.

About Dell

Dell Inc. (NASDAQ: DELL) listens to customers and delivers innovative technology and services that give them the power to do more. Dell Services develops and delivers a comprehensive suite of services and solutions in applications, business process, consulting, infrastructure and support to help customers succeed.