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  • Dell named a Leader in Everest Group’s report “IT Outsourcing in the Healthcare Provider Industry - Service Provider Landscape with PEAK Matrix™ Assessment 2014”
  • Dell Services continues to demonstrate leadership in the healthcare industry by delivering innovative IT solutions to its customers

Dell Services today announced that for the third consecutive year, Everest Group has positioned Dell’s Healthcare Services in the Leader category as Healthcare IT Outsourcing (ITO) Provider. The results were published in the 2014 IT Outsourcing in the Healthcare Provider Industry – Service Provider Landscape with PEAK MatrixTM Assessment report.

Dell Services maintained its Leader position because of its success in signing and continuing large-sized deals with health systems as well as its demonstrated capabilities for buyers in the healthcare provider space. Based on the PEAK Matrix results, in 2014 Dell Services noticeably enhanced its market standing, effectively positioning itself as a Leader by driving the market in terms of revenue and headcount for provider ITO.

“Our focus in the healthcare business is on building future-ready IT platforms, unlocking information, empowering caregivers and unleashing innovation. It is helping our customers improve the quality of care, and deliver better patient outcomes,” said Sid Nair, vice president & global general manager, Healthcare & Life Sciences, Dell Services. “As an Everest Group PEAK Matrix Leader for the third year in a row, Dell Services continues to build on over 20 years of healthcare industry experience to introduce meaningful solutions to our customers.”

Dell Services’ continued leadership in the healthcare sector results from its deep industry expertise and comprehensive offerings for health providers and plans. As a result, Dell added contracts from new and existing customers, as well as expanded its IT outsourcing services and legacy application support services for major healthcare enterprises.

“Massive structural reforms and the transition to a value-based reimbursement model are driving transformational initiatives in healthcare providers. Clients are seeking service providers that can address their consumerization, cost takeout and reform imperatives” said Abhishek Singh, Practice Director of Everest Group. “In an increasingly competitive marketplace, Dell Services strengthened its leadership position, driven by strong domain solutions, market leading scale, and positive client perception.”

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[1] Everest Group, IT Outsourcing in Healthcare Provider Industry - Service Provider Landscape with PEAK Matrix™ Assessment, 2014, December 2014