Dell Services Federal Government (DSFG) today announced it was awarded a five-year, $88 million Blanket Purchase Agreement (BPA) with the National Science Foundation (NSF). As part of the agreement, DSFG will provide Information Technology (IT) delivery services and help desk services for 1,850 on-site and remote users as well as first-call resolution for approximately 250,000 customers worldwide. These services will help the NSF continue advanced technology support for its worldwide researchers and staff, to fully enhance its mission.

     

    NSF, located in Arlington, VA, is an independent federal agency that is building the nation's research capability by supporting science, engineering research and education and by investing in advanced instrumentation and facilities. Keeping close track of research around the United States and the world, NSF maintains constant contact with the research community to identify ever-moving horizons of inquiry, monitoring which areas are most likely to result in spectacular progress and choosing the most promising people to conduct the research.

    In support of NSF’s research and educational community, DSFG’s IT professionals, under the terms of this contract, will provide support for NSF’s  desktops, laptops, and tablets under the Federal Acquisition Regulations (FAR 15), policies and procedures governing competitive and non-competitive negotiated acquisitions. Additional services will include managing and maintaining the NSF Customer Relationship Management and analytics environment to provide reliable and custom service request functionality. DSFG will also help identify and deploy business process improvements.

    “We are delighted to have been chosen by the National Science Foundation to provide the level of expertise and quality IT Services that they require” said, George Newstrom, president of Dell Services Federal Government. “We look forward to working collaboratively with NSF to ensure their constituents have the right technology and a seamless experience to fulfill their mission in research and education.” 


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    About Dell Services Federal Government (DSFG)

    Dell Services Federal Government helps federal customers successfully adopt and navigate IT transformation initiatives to capitalize on innovative technologies and services that simplify IT operations, control costs and drive efficiencies. Whether organizations are modernizing applications, embracing cloud computing, harnessing today’s surge of information, enabling mobile access or overcoming ever-increasing cybersecurity threats, DSFG helps revitalize and innovate aging IT systems to help them become more agile and responsive.

    About Dell Services
    Dell Services develops and delivers a comprehensive suite of services and solutions in infrastructure, cloud services, applications, digital business, business process and consulting to help customers succeed. Visit Dell Services on LinkedIn and follow us on Twitter and read more here about how customers have collaborated with Dell Services for their business IT needs.

    About NSF

    The National Science Foundation (NSF) is an independent federal agency created by Congress in 1950 "to promote the progress of science; to advance the national health, prosperity, and welfare; to secure the national defense..." With an annual budget of $7.5 billion (FY 2016), we are the funding source for approximately 24 percent of all federally supported basic research conducted by America’s colleges and universities. In many fields such as mathematics, computer science and the social sciences, NSF is the major source of federal backing.​ https://www.nsf.gov/about/glance.jsp

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