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  • School and university IT administrators utilize Dell KACE Appliances to increase infrastructure efficiency
  • Boston University and University of California Los Angeles among several new Dell KACE education customers
  • Dell KACE helps schools and universities address challenges such as managing multiple operating systems helping to ensure data security, imaging and asset inventory

Dell KACE today announced the University of Toronto Scarborough (UTSC) and Mary Institute and Saint Louis Country Day School (MICDS) are experiencing significant benefits by utilizing Dell KACE solutions to enhance their technology infrastructures and streamline systems management tasks. Additionally, Boston University and University of California Los Angeles have joined Dell KACE’s growing list of customers leveraging KACE in the education vertical.

Addressing Pain Points for IT Managers in Education
Managing today’s influx of data and devices presents unique challenges for IT managers in schools and universities. Pressure to boost efficiency without sacrificing educational quality and securely managing large numbers of end points and multiple operating systems such as Mac OS X and Windows, often in disparate environments like computer labs and campus branches, brings even more complexity.

IT administrators are now leaning on systems management technology that allows them to seamlessly scale and manage their entire IT environment at any given time. The Dell KACE K Series is equipped to maintain core IT tasks such as increasing data center security, enabling greater campus connectivity for effective collaboration, helping to save energy through power management applications, all while helping reduce costs.

Some examples of how Dell KACE can help schools and universities:

Mary Institute and Saint Louis Country Day School (MICDS)

SituationSolutionBenefits
The IT team at MICDS lacked a systems management solution to efficiently reimage and service the growing number of student-assigned devices.
To ensure technology remained a core delivery component of the institution’s
curriculum, the Dell KACE Appliances annually reimage hundreds of laptops, and streamline its service desk, asset inventory and other systems management tasks.
In less than four months the school experienced a nearly 700 percent ROI, reduced time spent on imaging from months to weeks, and reduced service desk calls by up to 56 percent.


University of Toronto Scarborough (UTSC)

SituationSolutionBenefits
As one of Canada’s premiere research-intensive universities, UTSC wanted to avoid any slow-down of its IT environment.
The Dell KACE™ K1000 and K2000 serve as the IT team’s “one-stop shop” for streamlining systems management tasks and automating processes, including imaging, patch management and software deployment.The IT team experienced up to a 70 percent ROI and reduced time spent on imaging by up to 30 percent in the first year of deployment.


Quotes

Ron Falkoff, system analyst, for MICDS
“With Dell KACE we’ve experienced benefits that have been critical to the evolution of our approach to managing our systems. Today we have the flexibility to efficiently reimage our machines, insight into our asset inventory and can innovate on our service desk. Now our day-to-day issues are just that, allowing us to focus on more long term strategic IT projects.”

Abdulrauf Gehani, manager of IT client services for University of Toronto Scarborough
“It was critical that we select a solution that was not only cost effective, but also inexpensive to manage after the initial deployment. After an extensive evaluation process we ultimately decided to go with the Dell KACE Appliances because of the total cost of ownership. Prior to Dell KACE, our team ran all over campus fighting IT fires, but now we are able to do the majority of our job remotely and enjoy an improved view on the health of all of our end points. Dell KACE is the ‘heartbeat’ of our IT infrastructure.”

Ken Drachnik, Director of Product Marketing for Dell KACE
“As IT administrators gear up for the coming school year, they will be challenged with how to securely manage a large number of endpoints and multiple operating systems such as Mac OS X and Windows in a cost effective manner. Education institutions make up a significant percentage of Dell KACE’s business, so we have developed a number of unique solutions that help IT managers save time and reduce costs in order to ensure their IT systems are running smoothly so students can focus on the business of learning.”

About Dell

Dell Inc. (NASDAQ: DELL) is committed to helping students develop the knowledge and skills they need to learn and succeed in an increasingly digital world and a globally competitive workforce. As a top provider of technology and services to schools, Dell listens to and works with students, educators, administrators, parents and community members around the world to deliver innovative technology and services that give them the power to do more in and out of the classroom. Learn more about Dell in Education at www.dell.com. Follow us on Twitter @DellEDU.

Dell provides system-management solutions for customers of all sizes and system complexity. The award-winning Dell KACE family of appliances delivers easy-to-use, comprehensive, and affordable systems management capabilities for organizations of all sizes. For more information, visit http://www.dell.com/KACE or follow the conversation at @DellKACE.

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