• Unique business phone feature of Dell Enterprise Mobility Management (EMM) provides voice, texts and work-related communications on employee-owned mobile devices
  • Mobile cloud offering delivers a single application for enabling secure access to enterprise phone, email and storage apps, while ensuring privacy on employee-owned mobile devices
  • Dell extends suite of pre-integrated apps and services to streamline mobile/BYOD enablement

Dell today unveiled its latest mobility/BYOD innovation for Dell Enterprise Mobility Management (EMM) with enhancements to its Dell Mobile Workspace, a complete, cloud-based solution that ensures simplified, secure access to enterprise phone, email and storage services from an employee’s personal Android or iOS smartphone or tablet. This mobile cloud software solution helps streamline mobile/BYOD enablement with the availability of Dell Business Phone powered by Vonage Business Solutions™, email integration with Microsoft Office 365 and access to Box™ for Dell to support enterprise content collaboration.

These new Dell Mobile Workspace capabilities extend the secure, managed enterprise workspace and enable apps and services to share data securely and synchronize enterprise information seamlessly. With Dell Business Phone, employees gain the flexibility and privacy of having a separate business line and phone number on their existing Android or iOS smartphone or tablet using Dell Mobile Workspace. This unique voice feature also gives enterprises the ability to set security and calling policies, as well as route calls over WiFi, cellular voice and data networks to help control telecom expenses.

According to Gartner, half of the enterprises surveyed in the firm’s primary research studies intend to move to all BYOD for smartphones in 2017, creating new opportunities and challenges for business and IT leaders.[1] Gartner also reports that mobile telecom spending will jump 16 percent from 2013 to 2016, putting more pressure on enterprise IT budgets. Frequently changing, complex cellular pricing and service plans make it difficult for enterprise mobility and procurement managers to select their most economical options.[2] Moreover, the recent ruling from a California appeals court, which will require employers in the state to reimburse employees for work-related calls, could create a legislative snowball as other states consider the costs and implications associated with BYOD.

“With Dell Business Phone, Dell provides a compelling end-to-end user experience while removing some of the biggest BYOD security, manageability and cost hurdles companies face,” said Neal Foster, executive director of mobility solutions for Dell Software. “We will continue to curate and pre-integrate productivity apps and services into Dell’s EMM heterogeneous mobile cloud offering to ensure our customers have what they need to keep pace with the rapid adoption of BYOD and mobility.”

Boost Employee Productivity with Dell Business Phone, Box for Dell and Microsoft Office 365 Integration
Dell Business Phone provides employees with the features they need for work-related calls, texts, voicemails, conference calls, three-way calls, and call recording. This latest addition to Dell’s EMM solution leverages a proven, reliable and scalable, cloud-based communications platform from Vonage Business Solutions.

“Vonage is pleased to partner with Dell Software to help companies save time, money and valuable resources by transitioning from traditional telecom services to highly-flexible, feature rich Internet-based communications,” said Wain Kellum, president of Vonage Business Solutions, a subsidiary of Vonage Holdings Corp. “With Dell Business Phone powered by Vonage Business Solutions, we’re enabling increased employee mobility, flexibility and productivity through the use of their own devices for all forms of business communications.”

Dell Business Phone can be added easily to Dell’s EMM environment, which simplifies IT workflow by providing a single location from which IT administrators can oversee the management and policy of the company’s entire EMM footprint. From the portal, IT can secure user identity and device connectivity as well as integrate and deploy Dell Business Phone and other productivity applications. With Box for Dell, employees can access enterprise files and folders securely across a range of devices and workspaces to share documents, collaborate among teams and edit content directly with existing applications. Additionally, Dell EMM integrates seamlessly with Microsoft Office 365 to offer cloud-based, hosted business-class email and shared calendars to elevate mobile employee productivity anywhere, anytime.

Elevate Enterprise Security with Enterprise-Managed Dell EMM Apps and Services
With the enterprise-managed Dell Business Phone service, IT can safeguard call logs, voicemail, texts, contacts and other data within the encrypted Dell Mobile Workspace. The ability to retain access to business phone data, as well as billing records, helps ensure compliance with regulatory and legal requirements.

Additionally, Dell EMM builds identity and access management (IAM) capabilities into its Dell Mobile Workspace, which enables administrators to control access to enterprise resources while simplifying how employees access mobile devices using a single sign-on process. If an employee leaves the company or their personal device is lost or stolen, administrators can wipe enterprise data from the mobile device to mitigate security risks.

Reduce Costs with Simplified Deployments and Fewer Wireless Service Fees
The carrier-agnostic Dell Business Phone service helps organizations make their telecom budgets go further by removing the need to purchase corporate-owned smartphones, as well as services tied to specific wireless carriers. Additional savings can be realized by reducing wireless service costs through the ability to deploy shared-minute plans and pool employees’ minutes-of-use (MOUs). Also, the ability to have one bill for all employees streamlines administration of wireless service plans and decreases the need for expense vouchers to subsidize work-related BYOD calls.

VoIP calling over WiFi is another major cost saver as this removes long-distance and international roaming charges. Additionally, WiFi can help solve indoor cellular coverage issues while reducing the need to use cellular voice minutes and expensive cellular mobile data when employees are working from home offices, corporate offices or locations with WiFi hot spots. In fact, IT administrators can set or restrict the methods in which calls are placed (WiFi, cellular voice, cellular data) to enable further cost savings.

With Dell EMM, customers can benefit from secure, integrated solutions priced at monthly/yearly subscriptions that enable organizations to scale their BYOD programs cost effectively, buying only what they need for current needs while growing in place as their requirements expand.

Pricing and Availability
Dell’s new Mobile Workspace capabilities will be available in October 2014. For Dell EMM customers, Dell Business Phone powered by Vonage Business Solutions will be offered as four flexible, prepackaged plans, starting at $19.99 per month for up to 1,000 voice minutes and unlimited text. There is no activation fee.

Dell Mobile/BYOD Solutions
Dell’s extensive portfolio of mobility solutions includes tablets, laptops desktops, wireless networking, secure remote access, next-gen firewalls, IAM, EMM and services. Together, mobility solutions from Dell span from the device to the data center to drive end-user productivity and improve business processes without sacrificing compliance.

Dell Enterprise Mobility Management is an end-to-end mobile/BYOD enablement solution that blends the company’s industry-leading secure remote access from Dell SonicWALL, encryption from Dell Data Protection | Encryption, mobile device management from Dell Wyse, systems management from Dell KACE, access control from Dell One Identity solutions, and new, application-based secure workspaces to reduce cost, complexity and risk.

Dell World
Join us Nov. 4-6 at Dell World 2014, Dell’s premier customer event exploring how technology solutions and services provide organizations a better way to accelerate business’ ability to innovate. Learn more at www.dellworld.com and follow #DellWorld on Twitter.

About Dell
Dell Inc. listens to customers and delivers innovative technology and services that give them the power to do more. For more information, visit www,dell.com.

Tweet this: Ease the move to #BYOD with new business phone service. #Dell Business Phone gives you #mobile security, control and voice/text.

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[1] Gartner, “Bring Your Own Device: The Results and the Future,” David A. Willis, May 2014.
[2] Gartner, “Focus on Four Areas to Control U.S. Cellular Voice and Data Services Costs,” Bill Menezes, January 2014.