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Dell commissioned research on tablet ownership and Latitude 10 Enhanced Security

Latitude 10 Tablet
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Dell introduces the Latitude 10 Enhanced Security tablet, the newest addition to our business computing portfolio for private and public sector organizations that depend on the highest levels of security assurance and compliance. Also we share results from a new Dell-commissioned Harris Interactive online survey examining the costs to support tablet computers in healthcare and education and tablet management testing comparing Latitude 10 and the iPad in large healthcare, education and enterprise deployments performed by Principled Technologies.
Round Rock, Texas, Feb. 25, 2013
 
  • Dell Latitude 10 with enhanced security sets the standard for business-friendly tablets with more industry-leading security features than any other device
  • A third-party study finds Latitude 10 tablets are up to 17 times faster and 94 percent less expensive to deploy than iPads in large scale enterprise implementations [1]


Dell
today introduced the Latitude 10 enhanced security configuration, a business-ready tablet designed to address the costly and time consuming management and security challenges faced by organizations deploying tablets. The Dell Latitude 10 is ideal for highly regulated industries such as government agencies, financial institutions and healthcare organizations and builds upon Dell’s heritage of delivering trusted business PCs with industry-leading manageability, security and reliability.

Study Reveals Multiple IT Challenges of Deploying Tablets in Enterprise Settings
A recent Dell and Intel-commissioned Harris Interactive online survey [2] of 204 U.S. healthcare IT decision makers highlights the tablet management challenges faced by organizations today. The results show that tablets are increasingly becoming a standard IT device (51 percent of the healthcare organizations surveyed have deployed them). However, other studies show tablets can cost significantly more time and money to manage than other standard Windows-based devices such as laptops and desktops. According to the results of the Harris survey:

  • On average, those institutions managing tablets spend an estimated $2,235.20 configuring these devices to work within their organizations. These costs are often several times more than the actual expense of acquiring the device.
  • Fifty-one percent of tablet using institutions report that the devices required additional software or tools beyond what is used to manage laptops and desktops.
  • Forty-two percent of IT decision makers in tablet using organizations spent between 10 and 29 minutes per tablet to achieve the same level of security inherent in Trusted Platform Module (TPM) chips.
  • Forty-four percent of those in tablet using organizations reported that there are applications that are currently used in their organization on desktop and laptop computers that cannot currently be accessed on tablets.

These results demonstrate that the introduction of tablets into enterprise environments has created a more expensive and difficult management process for IT managers in multiple industries. The Dell Latitude 10 was designed to overcome these challenges by combining a great user experience with ease of management and deployment by IT. The Latitude 10 fits easily and securely into existing IT environments to help improve IT efficiency and decrease total cost-of-ownership. Because it is managed like any standard Windows-based laptop, the Latitude 10 is significantly easier to deploy and manage than the Apple iPad in large scale enterprise implementations. According to third-party testing performed by Principled Technologies [1], when compared to the iPad the Latitude 10 tablet is:

  • Up to 17 times faster and 94 percent less expensive to deploy saving approximately 580 hours in system prep and applications installation.
  • Up to 99 percent faster for software updates, saving approximately 197 hours with automated updates.
  • Up to 85 percent cheaper per device to maintain over a three-year period.

Industry-Leading Tablet Security
The Latitude 10 tablet, powered by the dual core Intel® Atom™ processor Z2760, delivers more hardware, authentication, data protection, tracking and recovery security features than any other tablet device on the market today and is ideal for organizations that must comply with stringent regulations such as the Sarbanes-Oxley Act (SOX), Health Insurance Portability and Accountability Act (HIPAA) and Federal Information Processing Standard (FIPS). The Latitude 10 enhanced security configuration is the only dual-authentication Windows 8 tablet with both an integrated smart card and fingerprint reader, in addition to the Latitude 10’s already robust security features that include:

  • Dell Data Protection|Access providing an integrated end point security management suite that utilizes the fingerprint and smart card reader in the Latitude 10 as well as third-party security devices. A Dell wizard provides simple setup.
  • Trusted Platform Module (TPM) 1.2 hardware to allow networks to check device integrity and to assign full trust.
  • Microsoft® BitLocker Drive Encryption.
  • Computrace Support for stealth tracking software to allow the recovery of lost or stolen devices.
  • A Noble Lock slot for added hardware security.

Quotes
“Other tablets being deployed in business environments can cause more harm than good in the long run with unforeseen management costs and unsecure data protection and access,” said Neil Hand, Vice President of Tablets and Performance PCs, End User Computing, Dell. “With Latitude 10 enhanced security configuration, our customers will be able to give their workers the mobility and productivity they want while having the peace of mind they can easily enforce and adhere to some of the most rigorous security regulations.”

“While tablets can improve access to patient information for clinicians at the point of care, healthcare IT decision-makers should be informed about potential side-effects,” said Andrew Litt, M.D., Dell’s Chief Medical Officer. “The time and expense to connect, manage and secure these devices could be nearly five times the device’s purchase price2, which can be a significant concern for most healthcare institutions. Dell’s Latitude 10 tablet and integrated solutions like Mobile Clinical Computing address these concerns by simplifying device management and ensuring that information is both secure and accessible for patient care.”

“In our testing and analysis we found substantial advantages in managing the Dell Latitude 10 over an Apple iPad in an enterprise SCCM environment,” said Bill Catchings, co-founder of Principled Technologies. “Our analysis found that these advantages would translate to significant cost savings, especially when managing large numbers of these devices.”

Product Availability and Pricing [3]
The Dell Latitude 10 Enhanced Security is available worldwide today and costs $779USD.The Latitude 10 essentials 64GB configuration is available starting at $579USD. The Latitude 10 essentials 32GB configuration is available for $499USD.

About Dell
Dell Inc. (NASDAQ: DELL) listens to customers and delivers innovative technology and services that give them the power to do more. For more information, visit www.dell.com.

[1] Tablets in Large Enterprises: Dell Latitude 10 with Windows 8 vs. Apple IPAD, A Principled Technologies Test Report, Commissioned by Dell, Jan. 2013

[2] The Dell Healthcare and Technology study is a third-party study commissioned by Dell. It was conducted online within the US and UK by Harris Interactive on behalf of Dell between Dec. 27, 2012 and Jan. 17, 2013 among 204 US and 81 UK IT decision makers who work in the healthcare industry who were either hospital/clinic administrators or IT professionals working inside or outside a dedicated IT department, and who had at least a major influence on decision making regarding purchasing computer equipment for hospitals/clinics. 105 IT decision makers in the US and 50 in the UK report that tablets are used in their organization. No estimates of theoretical sampling error can be calculated; a full methodology is available here.

[3] Offers subject to change, not combinable with all other offers. Taxes, shipping, handling and other fees apply. Offers available only to qualified U.S. customers and subject to restrictions in your applicable contract, if any. Dell reserves right to cancel orders arising from pricing or other errors.

Dell, Latitude and OptiPlex are trademarks of Dell Inc. Dell disclaims any proprietary interest in the marks and names of others.
  1. Click here to read PDF

    Education Tablet Management Survey

    Online survey of 203 US education IT decision makers, 108 of whom work in an organization where tablets are used

  2. Click here to read PDF

    Healthcare Tablet Management Survey

    Online survey of 204 US healthcare IT decision makers, 105 of whom work in an organization where tablets are used

  3. Click here to read PDF

    Tablets in schools: Dell Latitude 10 essentials configuration with Windows 8 vs. Apple iPad

    Dell™ Latitude™ 10 delivers lower management costs on large deployments in a Principled Technologies test report commisioned by Dell.

  4. Click here to read PDF

    Tablets in Healthcare: Dell Latitude 10 with Windows 8 vs. Apple iPad

    Dell™ Latitude™ 10 delivered lower management costs on large healthcare deployments in a Principled Technologies test report commissioned by Dell.

  5. Click here to read PDF

    Tablets in Large Enterprises: Dell Latitude 10 with Windows 8 vs. Apple iPad

    Dell™ Latitude™ 10 delivered lower management costs on large enterprise deployments in a Principled Technologies test report commissioned by Dell.

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  1. Total Cost of Ownership for Education Tablets

    Total Cost of Ownership for Tablets in Education

    2/25/2013

    Total Cost of Ownership (TCO)is one of the major concerns for education IT decision makers (ITDMs), who have adopted tablets.

  2. Total Cost of Ownership for Healthcare Tablets

    Total Cost of Ownership for Tablets in Healthcare

    Total Cost of Ownership (TCO) is one of the major concerns for healthcare IT decision makers (ITDMs), who have adopted tablets.

  3. Latitude E6230 and Latitude E6530 Notebooks

    Dell Latitude Images

    Images of Dell Latitude laptops and tablets for use by accredited media.

Media Contacts

Kristie Taylor
Dell
+1 512 506 0233
kristie_taylor@dell.com

Cathie Hargett
Dell
+1 512 750 0996
cathie_hargett@dell.com

Adrian Richardson
WPP Team Dell
+1 510 279 3778

About Harris Interactive
Harris Interactive is one of the world's leading market research firms, leveraging research, technology, and business acumen to transform relevant insight into actionable foresight. Known widely for the Harris Poll® and for pioneering innovative research methodologies, Harris offers proprietary solutions in the areas of market and customer insight, corporate brand and reputation strategy, and marketing, advertising, public relations and communications research. Harris possesses expertise in a wide range of industries including health care, technology, public affairs, energy, telecommunications, financial services, insurance, media, retail, restaurant, and consumer package goods. Additionally, Harris has a portfolio of multi-client offerings that complement our custom solutions while maximizing our client's research investment. Serving clients in more than 196 countries and territories through our North American and European offices, Harris specializes in delivering research solutions that help us - and our clients—stay ahead of what's next. For more information, please visit www.harrisinteractive.com.
About Principled Technology and Management Cost Methodology
Principled Technologies (PT) compared a set of typical enterprise IT management operations on the Latitude 10 and the Apple iPad. PT looked at what the cost of doing these operations would be in a typical enterprise with 1,000 of the devices using existing management tools like SCCM. Principled Technologies provides industry-leading technology assessment and fact-based marketing services relying upon extensive experience with and expertise in all aspects of technology testing and analysis, from researching new technologies, to developing new methodologies, to testing with existing and new tools. Principled Technology’s founders have worked in technology assessment for over 20 years. They created and led the Ziff-Davis Benchmark Operation, which developed such industry-standard benchmarks as Ziff Davis Media’s Winstone and WebBench. They founded and led eTesting Labs, and after the acquisition of that company by Lionbridge Technologies were the head and CTO of VeriTest.