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Auto-Renewal Terms

Auto-renewal ensures continued use of Microsoft Office 365 until you choose to cancel, with no need to keep track of renewal dates. Dell will notify you of upcoming renewals and will automatically renew your subscription until you decide to cancel.

On the renewal date, your payment method will be charged the then-current renewal rate plus applicable tax.

After activation, Dell will send an email confirming the exact renewal date.

For Annual Subscriptions:

  • The renewal date will be approximately one year after you first activate your Office 365 subscription.
  • 35 days and 15 days prior to the renewal date, Dell will notify you of the exact amount of the charge via email to the address it has on file for you. You will be provided with an option to cancel the renewal.

For Monthly Subscriptions:

  • The renewal date will be approximately one month after you first activate your Office 365 subscription.
  • 15 days prior to the renewal date, Dell will notify you of the exact amount of the charge via email to the address it has on file for you. You will be provided with an option to cancel the renewal.

Cancelling auto-renewal for Office 365

Auto-renewal can be canceled any time after activation in My Locker (via dell.com/mylocker or https://downloadstore.dell.com) or through your Dell account.

To avoid a renewal charge for the next period, auto-renewal must be cancelled prior to the renewal date.