Help Me Choose: Warranty and Services
Basic warranty extensions – enjoy uninterrupted coverage for the life of your device. Extend your Dell warranty to up to 4 years and receive ongoing coverage for repair and part replacement.
Premium Support Includes:
o Connect your device to existing networks
o Use your operating system, including upgrading to the latest version
o Connect to printers or other peripherals to your computer
o Transfer or back-up your PC data Setting up anti-virus*
o “Step-by-step” support for Dell branded software
o Simple “how-to” instructions for software applications in the following categories: browser, e-mail,
productivity, financial, internet browser, photo/video editing, DVD or PDF creation, and software
such as Microsoft Office, McAfee Antivirus, Quicken or Adobe Photoshop
o We will help you install, uninstall and reinstall all other software purchased from Dell not listed
in above categories
|Accidental Damage Service* — No matter how careful you are, accidents can happen. Help protect your laptop against the dangers of everyday use. Accidental Damage Service provides repair or replacement of your system for accidents not otherwise covered by the Limited Hardware Warranty*, including:|
Accidental drops and falls
Repair or replacement of your computer in the event of drop, fall or other accidental collision.
Surges and screen breaks
Repair or replacement of your computer in the event of an unforeseen electrical surge or screen breaks, or original monitor (LCD, flat panel and others) damage.
Repair or replacement of your computer in the event of liquid spilled on or in unit..
|1-Year Limited |
|Dell Premium Support|
|24x7 phone access to expert technicians|
|Onsite hardware repair service||*||*|
|Proactive expert technical support|
|Single resource for software and hardware expertise|
|How-to/help on popular software like Microsoft, Adobe, browsers and more|
|Help with wired/wireless network set up|
|How-to for antivirus set up, data backup and more|
|Automated issue detection, notification & tech response by SupportAssist technology||*|