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Support Services

Prosupport plus services

Complex environments require true enterprise-class support

The enterprise landscape is evolving at a fast pace, and the pressure to introduce new technologies into your IT environment has never been greater. Managing maintenance costs, vendor requirements and system stability demands requires time and expertise — but doing so results in substantial business benefits.

Dell Support Services makes it easy to respond to IT demands and complexities. We will provide you with expert assistance, tools and technologies that will keep your users up and productive, allowing you to focus on business growth and stay competitive. Find out more about our industry-leading IT support options for your hardware and software systems.
Talk to Dell About Support Services

Services

  1. Dell ProSupport Plus for PCs and Tablets

    ProSupport Plus for PCs and Tablets

    ProSupport Plus provides the support essentials to reduce IT effort, protect devices and prevent issues from happening.

  2. dell prosupport

    Dell ProSupport

    Whether you are a small business or global enterprise, this support package provides hardware and software support designed to give you peace of mind.

  3. Accidental Damage Services

    Accidental Damage Protection

    Minimize out-of-pocket expenses for unplanned computer repairs due to liquid spills, electrical surges, falls and other types of accidental damage.

Resources

  1. Dell-ProSupport-Plus-Complete-Support-for-PCs-and-tablets.jpg

    Dell ProSupport Plus for PCs and tablets

    Dell introduces the most complete support for PCs and tablets – ProSupport Plus. It’s the only complete support service that combines priority access to expert support, accidental damage repair, and proactive monitoring for automatic issue prevention and resolution.

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    Avoid Accidental Damage on your Dell Computer

    A great introduction for new computer owners, especially younger ones, on how to avoid damaging your new Dell computer.

  3. ProSupport Plus

    ProSupport Plus: The most complete support service for PCs and tablets (Brochure)

    2015/02/23

    ProSupport Plus is the only complete support service that combines priority access to expert support, accidental damage repair, and proactive monitoring for automatic issue prevention and resolution.

Services

  1. ProSupport for Data Center

    Dell ProSupport Flex for Data Center

    This customized support offering allows you to adjust for growth and new technology offerings without compromising support levels.

Resources

  1. Click here to read PDF

    Dell ProSupport Plus Data Sheet

    Learn the ways Dell ProSupport Plus proactively improves performance through environmental intelligence, elite engineers and technical account management.

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    Aareon AG - Video

    2013/10/01

    Aareon AG gains faster data access by deploying a SAP® HANA™ appliance based on Dell PowerEdge R910 servers with Intel Xeon processors.

Services

Resources

  1. Dell ProSupport and Dell Premium Support Collaborative Assistance

    Dell ProSupport and Dell Premium Support Collaborative Assistance

    This datasheet provides a list of vendors we collaborate with to solve customer issues. Product and service availability vary by country.

  2. Dell ProSupport Comprehensive Software Support: Client and Enterprise

    Dell Comprehensive Software Support: Client and Enterprise

    This data sheet provides a list of all software products that we troubleshoot and support. Our ProSupport Suite and Premium Support services cover software installed on server, networking and storage hardware as well as end-user desktops, notebooks, thin clients and tablets..

Long-Term Premier Services

  1. dell prosupport

    Dell ProSupport

    Whether you are a small business or global enterprise, this support package provides hardware and software support designed to give you peace of mind.

  2. Accidental Damage Services

    Accidental Damage Protection

    Minimize out-of-pocket expenses for unplanned computer repairs due to liquid spills, electrical surges, falls and other types of accidental damage.

One-Time Software Services

  1. One-Time Software Troubleshooting Service

    One-time fee based troubleshooting support. Get help troubleshooting software issues or get answers to “how to” questions such as PC customization, Network set up, Internet and email set up and Connect to a printer.