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How to Backup files during a clean Windows 7 Installation process

Article Summary:

How to Backup files during a clean Installation of Windows 7 (When using the Recovery Media)

What is happening?

You need to reinstall the Windows 7 Operating System because of corrupted registry keys, files corruption or boot degradation. And it is not possible for you to get into the Windows desktop (not even in Safe mode) to back up files.


1- When starting the OS reinstallation process choose Custom for your type of installation.

2- The system will show: “Where do you want to install Windows”. At that moment press Shift+F10 on your keyboard and a Command Prompt window will appear.

3- Type “notepad” on the command prompt window and hit “enter”.

4- A Notepad window will open. At this moment, plug a USB flash drive or an external hard drive so you can copy the files. (PS. Remember if you are using a flash drive to back up files, you will not be able to copy entire files over 4Gb to it if the flash drive is not in NTFS format)

5- Click on “File”, then “Save As…” At this point, a Windows tree window will open, letting you move freely in the internal Windows Explorer from the system.

Now, just look for the files that you want to back up, right click on them, and choose “copy”. Then, copy them into the USB or External Hard Drive location in the windows explorer.

Thank you for your inquiry,

The Alienware Support Team


Quick Tips content is self-published by the Dell Support Professionals who resolve issues daily. In order to achieve a speedy publication, Quick Tips may represent only partial solutions or work-arounds that are still in development or pending further proof of successfully resolving an issue. As such Quick Tips have not been reviewed, validated or approved by Dell and should be used with appropriate caution. Dell shall not be liable for any loss, including but not limited to loss of data, loss of profit or loss of revenue, which customers may incur by following any procedure or advice set out in the Quick Tips.

Article ID: SLN148553

Last Date Modified: 08/14/2015 02:50 PM

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