Identify the Sound Card Using the System Invoice
If you have the system invoice, you can determine which sound card was shipped in your system. For details on how to read your invoice, refer to the Dell KB Article: "How to Read the Invoice for a Dell Computer" Article ID: 131652.
When you have determined the sound card or integrated chipset, you can then choose the appropriate install guide in the table below.
Identify the Sound Card by Looking at the Back of the Computer
The sound card is located at the back of the tower. The Sound Blaster Audigy 2 and the Creative Sound Blaster Live! will be located towards the bottom along with other PCI cards if any. The ADI 198x Integrated Audio will be next to the USB ports in the center.
Figure 1: Dell Dimension 4600 Rear
Once you have determined what sound card you have, click the card in the image above or refer to the following Dell Knowledge Base Articles:
"How Do I Install the ADI 198x Integrated Audio Drivers in the Microsoft Windows XP Operating System on My Dell Dimension Computer" Article ID: 122641.
"How Do I Install the Creative SoundBlaster Live! Audio Drivers in the Microsoft Windows XP Operating System on My Dell Computer" Article ID: 122631.
"How Do I Install the Sound Blaster Audigy2 Audio Driver in the Microsoft Windows XP Operating System on My Dell Desktop System" Article ID: 123584.
Identify the Sound Card by Looking at System Information
|The following steps are not valid if the operating system has just been reinstalled or the driver has been uninstalled. This is to help verify the hardware in the system prior to reinstalling, or to confirm that the driver has been installed correctly.|
Click the Start button, and then click Run.
In the Run window, type the following text into the Open: box: msinfo32.exe
Click the OK button.
In the System Information window, under the System Summary menu on the left, click the plus sign (+) next to Components.
In the list of installed components, click to select Sound Device. The sound card is listed in the right pane next to Name.
Click the card in the table below that was listed under System Information to view the installation instructions:
Additional Information for Desktop Audio Troubleshooting
For more troubleshooting assistance, click one of the support options below.
|Dell Community Forum - Desktop - Audio |
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Article ID: SLN74402
Last Date Modified: 10/26/2012 12:00 AM