This Article provides details on how to restore your system to a Factory Image in Windows 8, using Dell Backup and Recovery.
New versions of Dell Backup and Recovery may differ slightly from the screenshots below.
Dell Backup and Recovery can recover the Operating system or backup from the recovery partition as well. To recover the OS from the recovery partition, follow these steps:
If using a laptop, plug in the AC adapter.
Point to the right hand corner of the screen to bring up the charms bar.
fig1: image of charms bar menu and location of Settings option.
Click the shutdown button, then hold down the < Shift Key > and click Restart from the options provided.
fig2: image of Restart power selection.
The system restarts, login and click Troubleshoot.
fig3: image of Troubleshoot option from advanced boot menu.
Click the Dell Backup and Recovery icon.
fig4: image of Dell Backup and Recovery option from menu.
The system restarts, click Next on the Dell Backup and Recovery Screen.
fig5: image of Dell Backup and Recovery repair process screens.
The system will be checked to see if the Smart Repair option can fix any issues, click Next once this is done.
fig6: image of Dell Backup and Recovery checking system screen.
You will be prompted to select the backup to be used, click the factory image option or select from one of the backups. Click Next.
fig7: image of backup image selection screen.
You will be prompted to backup your files, if needed do so by selecting the option Yes, backup my personal files (Make sure to have an external backup hard drive handy.) or select No, Erase my files.
fig8: image of recovery option page on backing up personal files.
The system goes ahead and completes the restore of the operating system. Click Restart when prompted.
fig9: image of recovery porocess completed page.
Follow the on-screen instructions to setup the system with windows.
Article ID: SLN155115
Last Date Modified: 10/05/2017 07:03 AM