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Repairing Problems With Dell™ MediaDirect™ 2 and 3 - KB Article - 330711


Repairing Dell MediaDirect

Most MediaDirect issues are caused by corrupted or deleted software or when partitions on the hard drive have been changed. As a result, MediaDirect has limited troubleshooting options available and in most cases reinstalling MediaDirect is required to resolve any issues.

Answer the following question to proceed with this step.Before You Begin
Are you using Media Direct 2 or Media Direct 3?
How can I tell?
I am using Media Direct 2
I am using Media Direct 3

Step 1   Backup Data
Step 2   Restore/Repair MediaDirect



 


Quick Tips content is self-published by the Dell Support Professionals who resolve issues daily. In order to achieve a speedy publication, Quick Tips may represent only partial solutions or work-arounds that are still in development or pending further proof of successfully resolving an issue. As such Quick Tips have not been reviewed, validated or approved by Dell and should be used with appropriate caution. Dell shall not be liable for any loss, including but not limited to loss of data, loss of profit or loss of revenue, which customers may incur by following any procedure or advice set out in the Quick Tips.

Article ID: SLN130264

Last Date Modified: 10/29/2012 12:00 AM


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