Knowledge Base

Service Error Occurs on a Dell 1700-Series Laser Printer


After receiving the service error code quickly double click the Continue button, and find the secondary error code.
 
LED Off Off
LED On On
LED Flashing Flashing
Table 1: Dell 1700-Series Laser Printer LED States
 
Continue Ready / Data Toner Low / Replace Drum Load / Remove Paper Paper Jam Error Description Troubleshooting
LED Flashing LED Off LED Off LED Off LED Off LED Off Software Error Software Secondary Service Error on a Dell 2230d or 1700-Series Laser Printer Solution ID: 151502
LED Flashing LED Off LED Off LED Off LED Off LED Flashing Transfer Roll Error Transfer Roll/Tray 2 Secondary Service Error on a Dell 1700-Series Laser Printer Solution ID: 151503
LED Flashing LED Off LED Off LED Off LED Flashing LED Off Fuser/Toner Sensor/Fan Stalled Error Fuser/Toner Sensor/Fan Stalled Tertiary Service Error on a Dell 1700-Series Laser Printer Solution ID: 151504
LED Flashing LED Off LED Off LED Off LED Flashing LED Flashing Printhead/Transport Motor/RIP to Engine Error Printhead/Transport Motor/RIP Tertiary Service Error on a Dell 1700-Series Laser Printer Solution ID: 151506
LED Flashing LED Off LED Off LED Flashing LED Off LED Off RIP to Engine/Engine Communication Contact Technical Support.
LED Flashing LED Off LED Off LED Flashing LED Off LED Flashing NVRAM/ROM/Not AND (NAND)
  1. Turn off the printer.
  2. Open the front cover.
  3. Press and hold the Continue and Cancel buttons while turning on the printer.
  4. Release the buttons when the Error light is lit solid, and close the front cover.
  5. If the Service error persists, Contact Technical Support.
LED Flashing LED Off LED Off LED Flashing LED Flashing LED Off RAM Memory Error RAM Memory Tertiary  Service Error on a Dell 1700-Series Laser Printer Solution ID: 149322
LED Flashing LED Off LED Off LED Flashing LED Flashing LED Flashing Network Error
  1. Disconnect the network cable and check the network port on the printer for damage.
  2. Uninstall and reinstall the printer driver.
  3. If the error persists, Contact Technical Support.
LED Flashing LED Off LED Flashing LED Off LED Off LED Off Paper Port Communication
  1. Reseat the optional paper tray and attempt to print again.
  2. If the error reoccurs, remove any optional paper trays and test again. If the error occurs without the paper tray installed, Contact Technical Support.
  3. If the printer works without the optional paper tray installed, Contact Technical Support.
LED On LED Off LED Off LED Off LED Flashing LED On ENA Connection Lost
  1. Turn the printer off using the switch on the back.
  2. Wait 10 seconds.
  3. Turn the printer on.
  4. Uninstall and reinstall the printer driver.
  5. If the error persists, Contact Technical Support.
LED On LED Off LED Off LED Flashing LED Flashing LED On Host Interface Disabled
  1. Cancel all documents in the print queue on the host computer.
  2. Turn the printer off using the switch on the back.
  3. Wait 10 seconds.
  4. Turn the printer on.
  5. If the error persists, Contact Technical Support.
Table 2: Dell 1700-Series Laser Printer Service Secondary Error Codes 


Article ID: SLN125478

Last Date Modified: 05/24/2011 12:00 AM


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