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Diagnose system issues with your Alienware system using AlienAutopsy


Diagnose system issues with your Alienware system using AlienAutopsy
Article Summary:

This article will guide you to download and a description of the Alienware AlienAutopsy Software.

Note: Please bookmark this article as restarts of the computer are recommended during the process to help resolve issues.

Table of Contents:

1. Applies for:

2. Where can I download AlienAutopsy?

3. Running a full system scan using AlienAutopsy

4. Online diagnostics




1.


Applies for:

Alienware Systems Purchased After September 2009



2.


Where can I download AlienAutopsy?

 

Link to Download: http://content.dellsupportcenter.com/updates/aulauncher.exe



3.


Running a full system scan using AlienAutopsy

1. Open AlienAutopsy

2. Click PC Checkup

3. Click Run Default Scan



4.

Online Diagnostics:

You can also run these tests on-line at: http://www.dell.com/support/diagnostics/us/en/19

You have 3 diagnostic types:

1. Full: Will test all the components in the machine (Takes 15 to 20 minutes)

2. Symptom: Where you can run specific tests for the following issues:

a. Gaming Performance

b. Internet Performance

c. No Sound

d. Slow performance, lockups and freeze

e. System restarts unexpectedly

f. Webcam

g. Windows errors

3. Component : Where you choose the specific component or part you want to test.

Simply select the test you want and click Run Diagnostics

 

 


Quick Tips content is self-published by the Dell Support Professionals who resolve issues daily. In order to achieve a speedy publication, Quick Tips may represent only partial solutions or work-arounds that are still in development or pending further proof of successfully resolving an issue. As such Quick Tips have not been reviewed, validated or approved by Dell and should be used with appropriate caution. Dell shall not be liable for any loss, including but not limited to loss of data, loss of profit or loss of revenue, which customers may incur by following any procedure or advice set out in the Quick Tips.

Article ID: SLN130730

Last Date Modified: 12/12/2013 12:00 AM


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