A user may report their OptiPlex system fails to boot to Windows. This issue may occur for a number of reasons, of which we will cover in this article.
First of all, the user should make sure they are not dealing with a No Post issue. This can be defined as follows:
No Post (Power On Self Test) - Once the Power button is pressed, the system will go through a series of internal checks. If any of these checks should fail, the system will not boot to Windows and the diagnostic LED's and or Power button LED should illuminate to indicate the potential problem. Please refer to the No Post Article to troubleshoot this issue.
No Boot - The system will complete the POST routine and the Diagnostic LED's will not illuminate. The Power button LED will show the system as powered on and working normally but it will not load Windows. You may see a flashing cursor on the display.
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Article ID: SLN143164
Last Date Modified: 03/24/2015 03:41 AM
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