Knowledge Base

How to clear the ESM log on a Dell PowerEdge server


The Embedded System Management (ESM) log — also called System Event Log (SEL) or hardware log — reports potential hardware problems in Dell PowerEdge servers. Sometimes, simply turning off the server and disconnecting it from the electrical outlet will remove the error message. Wait approximately 10 seconds, and then reconnect the power cable and restart the server.

Other times, you will need to clear the ESM log to remove the error message. For instance, error code SEL FULL indicates that you will need to clear the ESM log. (You will lose the server’s event history.) There are different ways to clear the ESM log.
 
To use DSET to Clear the ESM Log

  1. Download and open the DSET utility.
  2. Click the plus (+) next to System, and then click the plus (+) next to Logs.
  3. Click ESM to highlight it.
  4. Click Clear ESM Log located in the upper-right corner of the page.

To use OpenManage Server Administrator (OMSA) to clear the ESM log

  1. Start OpenManage Server Administrator (OMSA).
  2. Log in to OMSA by entering your username and password, and then press Enter.
  3. Click the Logs tab, and then click Hardware.
  4. Click Clear Log located next to Options.

To use Dell IT Assistant to clear the ESM log

  1. Start IT Assistant.
  2. From the middle System Tree bar, select your server by clicking it.
  3. Click the Logs tab, and then click Clear Log in the upper-right corner of the page.

Find your Dell PowerEdge server model in the chart below for other ways to clear the ESM log: 
 


PowerEdge server model How to clear the ESM log
2300, 2400, 2450, 2500, 2500SC, 2550, 4300, 4350, 4400, 6300, 6350, 6400, 6450
Use the Log2Txt.exe utility to clear the ESM log:
  1. Start your server to the Log2Txt utility.
  2. When you see the ESM Log main menu appear, press 2 on your keyboard to select Clear ESM log.
  3. When the ESM Log main menu reappears, press 5 on your keyboard to exit the utility.
1650, 1850, 1800, 2600, 2650, 2800, 4600, 6600, 6650, 7150, 6800, 6850, R900
Use the DRAC or ERA to clear the ESM log:
  1. Type the IP address of the Remote Access Controller (RAC) in the web browser address bar, and then press Enter.
  2. Log in to the RAC.
  3. Click the Logs tab, and then click Hardware.
  4. Click Clear Logs located in the upper-right corner of the page.
1850, 2800, 2850, 6800, 6850
Use the program BMCCFG.exe to clear the ESM logs:
  1. Download and extract the Dell OpenManage Deployment Toolkit from Dell Support.
  2. Go to x:\Dell\Toolkit\Tools, where x is your primary hard disk drive.
  3. Copy the file BMCCFG.exe to a bootable floppy disk.
  4. Start the server from the bootable floppy disk.
  5. At the command prompt, type bmcc — clearsel, and then press Enter.
    The message "Clearing SEL" will display while the log clears.
1950, 2900, 2950, DP500, DP600, NF500, NF600
Use the BMC/BIOS to clear the ESM log:
  1. To open the BMC menu, press the Control + E keys during POST.
  2. From the list, select System Event Log, and then press Enter.
  3. Select Clear System Event Log, and then press Enter.

 




Article ID: SLN132517

Last Date Modified: 07/14/2014 05:00 PM


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