Use Startup Repair to Restore Critical Windows Files
Startup Repair is a Windows Vista recovery tool that can fix certain problems, such as missing or damaged system files, that might prevent Windows from starting correctly. When you run Startup Repair, it scans your computer for the problem and then tries to fix it so your computer can start correctly. To learn more about using Startup Repair to restore critical Windows files, click the link below: How to Run Windows Startup Repair
Use System Restore to Revert to a Previous State
Restart the computer.
Tap during startup until theWindows Advanced Optionsmenu appears.
If theWindows Advanced Optionsmenu does not appear, restart the computer and try again.
Press untilRepair Your Computeris highlighted, and then press .
In theSystem Recovery Optionswindow, click to select your language, and then clickNext.
Log in as a user with administrative rights, and clickOK.
From theChoose a recovery toolmenu, clickSystem Restore.
In theSystem Restorewindow, clickNext.
Click theShow restore points older than 5 dayscheckbox for a complete listing of restore points.
Click to select a restore point.
Attempt to restore from the most recent restore point. If this fails to correct the problem, try the next most recent restore point until you find a restore point that resolves the issue. You will need to reinstall any software installed after the selected restore point.
ClickNextand then clickFinish.
ClickYesin the confirmation window.
ClickRestartafter system restore successfully completes.
If you encounter any error messages during the restore process, follow the on-screen instructions to correct the error.
Attempt to Boot to the Last Known-Good Configuration
The Last Known-Good Configuration can help you reestablish the settings that your computer used the last time that you successfully booted to Windows. To invoke the Last Known-Good Configuration, perform the following steps.
Power on the system.
Press when the messageFor troubleshooting and advanced startup options for Windows, press F8appears.
ChooseLast Known-Good Configuration.
This procedure only works if the system hasnotsuccessfully booted since any changes were made.
Run the Extended Dell Diagnostics
A piece of hardware may be interfering with the normal boot process of Windows. Dell has an exhaustive suite of diagnostic tools to identify hardware problems on your Dell computer. Click the link below to get information on running the Dell 32-bit diagnostics. How to Run the Dell Diagnostics Utility
Restore the Operating System to Factory Settings
A critical error has occured with your operating system that is neither hardware related, nor can it be repaired using standard system tools. To restore your computer's operating system and software to the original factory settings, launch the link below: Launch the Microsoft Windows Reinstallation Guide
Article ID: SLN125837
Last Date Modified: 04/11/2011 12:00 AM
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