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Article Number: 000138785

iDRAC7: Unable to Connect to RAC at Specified IP Address

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Article Content

Symptoms

 

This article provides information on iDRAC7: Unable to connect to RAC at specified IP address.
 


Question

Performing this sequence of events repeatedly on a PowerEdge™ server with the LOM in a shared mode may rarely cause the error:
  1. Launch IDRAC GUI.
  2. Set Network to Shared MODE.
  3. Set the system to boot to Virtual CD/DVD.
  4. Launch Virtual console & attach OM-DVD virtual media.
  5. Power cycle the server remotely using  " racadm serveraction powercycle".
    The server should then boot from the virtual media.

Rarely, the command line window will show:

      ERROR:  Unable to connect to RAC at specified IP address. 
 

Answer

A fix will be delivered in a subsequent version of the Broadcom™ NDC firmware.
 

Article Properties

Affected Product

Servers

Last Published Date

21 Feb 2021

Version

3

Article Type

Solution

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