Enter the error and validation code from your Enhanced Pre-boot System Assessment (ePSA) along with your Service Tag below to learn how to fix your issue.
Enhanced Pre-Boot System Assessment
The Enhanced Preboot System Assessment (ePSA) diagnoses hardware issues before your Windows operating system starts. The initial scan lasts a few minutes and checks the system memory, hard drive, processor and several other components. If an issue is detected, the test provides error and validation codes that you can enter below to further troubleshoot the issue online.
Microsoft Windows XP SP3, Windows Vista or Windows 7®, Windows 8*
Microsoft Internet Explorer, Google Chrome, or Mozilla Firefox required.
Microsoft .NET 3.5 SP1
1.33-gigahertz (GHz) processor or faster
Recommended 2GB, with 512 megabytes (MB) of RAM the minimum requirement
At least 512 megabytes (MB) of available space on the hard disk
1024x576 @ 120 DPI
768x1366 @ 120 DPI (for the Inspiron Duo)
Alienware only supports Win7 64-bit
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