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Article Number: 000148584

The Dell Bluetooth Adapter Did Not Pair

Summary: Refer to the information about Bluetooth pairing issues and the steps to troubleshoot them.

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Article Content

Symptoms

When you have an issue with your Bluetooth device not pairing with your Dell computer, please attempt to pair the computer with another Bluetooth device that you know works.

If the computer successfully pairs to another Bluetooth device, contact the manufacturer of the Bluetooth device that will not pair.

When the computer cannot pair to another Bluetooth device, run the Bluetooth Port diagnostics.

How To Run Bluetooth Troubleshooter

Duration: 00:35
Closed captions: English only

Cause

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Resolution

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Article Properties

Last Published Date

19 Apr 2021

Version

5

Article Type

Solution

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