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Article Number: 000130946


042-700 : IOT Over Heat Stop Error on the 2150cn / 2150cdn Dell Laser Printers

Summary: How to troubleshoot a 042-700 : IOT Over Heat Stop Error.

Article Content


Symptoms


This error may occur if the printer is overheating.

In order to attempt to resolve this issue, please follow the steps below:

  1. Ensure that the Printer is not being used in an unsuitable environment:
    • Operation Temperature Range: 10°C - 32°C
    • Print Quality Guarantee Temperature Range: 15 °C - 28 °C
  2. If the printer is within this environmental range, turn off the power on the printer.
  3. Remove the PHD Unit and ensure that all packaging has been removed.
  4. Leave the PHD Unit out of the printer for an extended period to ensure that it has cooled down.
  5. Re-insert the PHD Unit and power the printer on.
  6. If the error recurs after extended use, please try another PHD Unit (if available).

SLN284920_en_US__1Printer Support
More information can be found in the User Guide for your model printer, or visit our Printer Support site for additional information, troubleshooting articles and videos.  

Purchase Toner and other Dell Laser Printer Supplies

Dell Recycling
 
SLN284920_en_US__2icon It is recommended that only Dell Branded toner, drums, transfer rollers or other consumables are used in our laser printers. Dell cannot guarantee compatibility or the print quality of any 3rd party consumables.

Article Properties


Affected Product

Dell 2150cn/cdn Color Laser Printer

Last Published Date

21 Feb 2021

Version

3

Article Type

Solution