Knowledge Base

Streak 5 Devices Running Android 2.3 May Experience App Failure with AccuWeather


Article Summary: This article addresses a problem with the AccuWeather app location information on Streak 5 devices running the Android 2.3 operating system.


Problem:
Streak 5 devices running Android 2.3 (Gingerbread) operating system may experience location information failures in the AccuWeather application.

Description:
If a Korea Telecom customer running Gingerbread opens the AccuWeather application and attempts to enter the location Changmi(창미) South Korea, the application will fail to properly obtain location information. This problem only occurs in this city.

Solution:
This is not a Dell hardware failure. It is a problem with the AccuWeather application. Dell engineering is working with AccuWeather to resolve this issue and it should be resolved in a future update of the AccuWeather application.
 


Article ID: SLN149284

Last Date Modified: 10/21/2011 12:00 AM


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