This article provides information on understanding and troubleshooting your Hard Drive.
A hard drive is a fundamental part of computers. The hard drive is where all of the applications, files, and data are stored on the computer. As this is such a key component in the computer, this article will direct you to articles that will tell you how to perform maintenance, diagnostics, and other important tasks for the computer and hard drive.
Performing Hard Drive maintenance will reduce the risk of hard drive failure and optimize the hard drives performance.
To view instructions on general maintenance of your computer, refer to the Microsoft Performance & Maintenance site (in English).
If you suspect your hard drive of failing, you can run diagnostics to test the Hard Drive.
Click the following link to be taken to the Dell Hard Drive Diagnostics page for further assistance.
If you are unable to boot the system to access the Dell Online Diagnostics, use the Dell Pre-boot System Diagnostics.
Backing up your files is very important, and the best way to prevent data loss.
Click one of the following links for English-only videos on how to back up and restore important files and data for your Operating System:
Save Your Data Online (3:00) - English Only
How to backup your data (3:10) - English Only
System Backup (1:36)
Click the following link for information on how to How To Restore or Reinstall Microsoft Windows on a Dell Computer after you have backed-up your data.
For instructions on how to remove and replace the Hard Drive, refer to the system-specific Service Manual, for more information refer on how to obtain the Service Manual refer to the Downloading and Viewing Manuals section (below).
To check if your warranty is active, refer to Dell Knowledge base article How to Check When Your Warranty Expires.
If your warranty has expired, a new Hard Drive can be purchased at the Dell Storage, Drives & Media web site.
We have a comperehensive list of articles on common issues in our Knowledge Base Article How to resolve HDD (Hard drive) issues on my Dell computer? In addition to these we also have the following specific pieces of content which may be of assistance:
Resolving Hard Drive Noise on a Laptop, Microsoft Windows Locks Up or an Error Occurs and Computer Does Not Boot to Microsoft Windows .
This link will take you to the Manuals page to view or download the manual for your product.
Article ID: SLN146180
Last Date Modified: 01/11/2018 08:56 AM