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Article Number: 000144111

Intel graphic driver may stop responding and auto recovers after few seconds

Summary: List of impacted systems and link to our Dell Driver and Download options for each to resolve this graphic driver issue.

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Article Content

Symptoms

With certain Intel’s based platforms, you might see the error message "Display driver stopped responding and has recovered" with random cases of Timeout Detection and Recovery (TDR). This issue impacts across ALL Operating Systems and Languages. The display will go blank suddenly and resume after 4-5 seconds. This type of failure symptom will not cause any side effects to the system hardware and can be resolved by downloadingg the latest VIDEO driver for your system from the Dell Drivers and Downloads page. 

Example of error messages:
SLN301641_en_US__1Intel-Display-1
SLN301641_en_US__2Intel-Display-2
SLN301641_en_US__3Intel-Display-3
 

Cause

N/A

Resolution

N/A

Article Properties

Affected Product
Inspiron 15 7559, Inspiron 24 5459 AIO, Inspiron 7459, Inspiron 3250, Inspiron 3650, Latitude 7370, Latitude 3460, Latitude 3470, Latitude 3560, Latitude 3570, Latitude E5270, Latitude E5470, Latitude E5570, Latitude E7470, OptiPlex 7040 Tower , OptiPlex 7040 Micro, OptiPlex 7040 Small Form Factor, Vostro 3250, Vostro 3650, Vostro 3653, XPS 15 9550 ...
Last Published Date

28 Jun 2023

Version

6

Article Type

Solution

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