Knowledge Base

This article is intended to walk you through pairing a Dell Bluetooth enabled computer to a external Bluetooth device in addition to providing basic troubleshooting assistance.

Issue 1: Pair to a Bluetooth Device (new and re-pair)

1. Locate the Bluetooth icon in the lower-right corner of the computer screen.
   
   The Bluetooth icon may be hidden, click the Show hidden icons arrow to show any hidden icons.
   
   Compare the status to Table 1.
   

   Bluetooth Icon	Status
   	Enabled - The Bluetooth adapter is ready to pair with another Bluetooth device.
   	Connected - The Bluetooth adapter is already connected to a Bluetooth device (if the desired device is not the one its connected to, it will have to be re-paired).
   	Disabled - The wireless switch is off. For information on how to turn the wireless switch on refer to the Online User's Guide.
   None	When no icon shows the Bluetooth driver needs to be installed, refer to Dell Knowledge Base Article: "How to Download and Install a Driver"

   Table 1: Bluetooth status
   

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2. Make sure the following conditions have been met:
   • Fresh batteries are installed in the other Bluetooth device.
   • The Dell Wireless Bluetooth adapter is installed in the computer.
   • The latest driver for the Bluetooth adapter is installed, if unsure refer to Dell Knowledge Base Article:
     "How to Download and Install a Driver"
   • The Bluetooth device you are going to pair is within 30 feet (10 meters) of the computer.

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3. Right-click the Bluetooth icon in the lower-right corner of the computer screen.
   

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4. Click Add a Device.
   

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5. Put the Bluetooth device in discovery mode. Discovery mode allows the device to be found by your computer and is usually, but not always indicated by a blinking blue LED on the device (refer to your Bluetooth device owner's manual for additional instructions).
   
   For a Dell branded Bluetooth device, click below to learn how to put it in discovery mode. Then proceed to step 6.
   For information on how to put your non-Dell device in discovery mode, refer to the Owner's Manual that came with the device.
   • Click here for the Dell Bluetooth Keyboard
     
   • Click here for the Dell Bluetooth Mouse
     
   • Click here for Dell Travel Mouse
     
   • Click here for the Dell BH200 Bluetooth (BT) Stereo Headset
     
   • Dell WM713 Wireless Touch Mouse

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   Put the Dell Bluetooth Keyboard in Discovery Mode

   1. Starting with the Bluetooth device off, press the power switch located on the bottom of the keyboard.
   2. Find and press the button located underneath the keyboard on the upper-left side.
      The Bluetooth LED on the top of the keyboard blinks when it is in discovery mode and is off when the keyboard is not in discovery mode.

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   Put the Dell Bluetooth Mouse in Discovery mode

   1. Starting with the Bluetooth device off, press the power switch located on the bottom of the mouse.
   2. Find and press the button located on the bottom of the mouse in the upper-right side.
      The Bluetooth LED on the top of the mouse blinks when in discovery mode and is off when not in discovery mode.

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   Put the Dell Travel Mouse in Discovery mode

   1. Starting with the Bluetooth device off, press the power switch located on the bottom of the mouse.
   2. Find and press the connect button located underneath the mouse on the lower-right side.
      The Bluetooth LED on the top of the mouse blinks when in discovery mode and is off when not in discovery mode.

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   Put the BH200 Bluetooth Stereo Headset in Discovery mode

   1. Starting with the Bluetooth device off, press the power switch located on the headset.
   2. Press and hold the play/pause center button on the right ear piece until the blue LED starts blinking. This usually takes about 8 seconds.

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   Put the Dell WM713 Wireless Touch Mouse in Discovery mode

   1. Press the power button for two seconds.
      The power-status light blinks blue to indicate that the device is in discovery mode.

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6. Click to highlight the the desired device, then click Next.
   

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7. You may be requested to input the passkey found in the documentation of your Bluetooth device, if so input the passkey, then click Next.
   

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8. The wizard pairs the two devices together and completes, click Close.

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For more information and support for Bluetooth, please visit our dedicated support page.