Knowledge Base

Test the Input Sensor on the 2330d or 2330dn Laser Printer

  1. Switch the printer off
  2. Press and hold the Left Arrow and Tick/Select keys on the operator panel
  3. With the keys still held down switch the power back on
  4. Keep holding the keys until the screen displays "Diag Menu"
  5. Press the Right Arrow until "Base Sensor Test" is displayed, press Tick/Select
  6. Select "Input"
  7. If the sensor is working correctly and no paper is stuck in the machine the screen should display "Value opened"
  8. Open the front cover, remove the toner and imaging drum
  9. Locate the input sensor

  10. Push the input sensor down

    The message on screen should change to "Value closed"
  11. Release the input sensor. The sensor should spring back up and the screen should return to "Value opened"

If the sensor is damaged or does not operate correctly please contact technical support to have this resolved.

If the sensor does operate correctly please check the 2330d/dn Knowledge Base Resourse Library for other possible solutions to your issue.

If you require further assistance or wish to give us feedback, please engage our technical team on Twitter.

Quick Tips content is self-published by the Dell Support Professionals who resolve issues daily. In order to achieve a speedy publication, Quick Tips may represent only partial solutions or work-arounds that are still in development or pending further proof of successfully resolving an issue. As such Quick Tips have not been reviewed, validated or approved by Dell and should be used with appropriate caution. Dell shall not be liable for any loss, including but not limited to loss of data, loss of profit or loss of revenue, which customers may incur by following any procedure or advice set out in the Quick Tips.

Artikel-ID: SLN286246

Datum der letzten Änderung: 11/28/2014 04:36 AM

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