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Dell 5530 driver times out during installation


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Article Summary: This article provides information on Timeout Error: 23001 experienced after installation of a DW5530 wireless card


Table of Contents:
  1. Problem
  2. Solution



Problem


Installing a DW5530 Wireless NIC


When attempting to install the Dell 5530 wireless card driver to install, you may receive a timeout Error: 23001.




Solution


Remove And Reinstall The DW5530 Driver


  1. Completely uninstall the DW5530(Broadcom)from Add\Remove Programs and Device Manager (if present).

  2. Restart the system and when the New Hardware Wizard appears, check the "No, Not At This Time" option, click Next.

  3. Select the "Install From a List or Specific Location" option. Click Next. Select the "Include This Location in the Search" option.

  4. In the location box, type C:\Program files\Dell\Dell WWAN\D55ndis.
    • NOTE: Browse will not show hidden files, and the inf directory in XP is hidden.

  5. Click Next. It should find the driver inf and install it.

  6. Restart the system.



*** Helpful Links ***

  • For instructions on using the Dell Drivers and Downloads website, click here.


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Quick Tips content is self-published by the Dell Support Professionals who resolve issues daily. In order to achieve a speedy publication, Quick Tips may represent only partial solutions or work-arounds that are still in development or pending further proof of successfully resolving an issue. As such Quick Tips have not been reviewed, validated or approved by Dell and should be used with appropriate caution. Dell shall not be liable for any loss, including but not limited to loss of data, loss of profit or loss of revenue, which customers may incur by following any procedure or advice set out in the Quick Tips.

Article ID: SLN180810

Last Date Modified: 08/08/2013 12:00 AM


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