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Alienware X51 R3 No Video From the Alienware Graphics Amplifier



Alienware X51 R3 No Video From the Alienware Graphics Amplifier


Supported Systems:

Alienware X51 R3 + Alienware Graphics Amplifier

When using the Alienware X51 R3 with the Alienware Graphics Amplifier and a display is connected to the graphics amplifier you may not get any video on the screen. This will happpen when you start Windows with the screen connected to the Alienware X51 R3 discrete video card.

Windows 8/8.1/10 will remember the video card configuration to boot up faster in the future. If the Alienware Graphics Amplifier is not connected in the right order Windows will remember the old video settings


Solution

Follow these steps to connect the Alienware Graphics Amplifier in the correct order:

  1. Turn off the Alienware X51 R3
  2. Connect the power cable to the Alienware Graphics Amplifier
  3. Plug the Alienware Graphics Amplifier interface cable to the X51 R3
  4. Connect your display(s) to one of the outputs from the Alienware Graphics Amplifier

    Make sure that your screen is on and that you have selected the correct input. Refer to your screen manual for help on how to do this

  5. Turn on the Alienware X51 R3
Important: You must install a video card in the Alienware Graphics Amplifier for the steps above to work

Video: Graphics Card Installation for the Alienware Graphics Amplifier (English Only)

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Quick Tips content is self-published by the Dell Support Professionals who resolve issues daily. In order to achieve a speedy publication, Quick Tips may represent only partial solutions or work-arounds that are still in development or pending further proof of successfully resolving an issue. As such Quick Tips have not been reviewed, validated or approved by Dell and should be used with appropriate caution. Dell shall not be liable for any loss, including but not limited to loss of data, loss of profit or loss of revenue, which customers may incur by following any procedure or advice set out in the Quick Tips.

Article ID: SLN299423

Last Date Modified: 02/09/2017 02:55 PM


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