Knowledge Base

This article resolves the issue with the Intel video driver being unable to update to version A12 after using the A03 CAB file to install drivers on the Latitude E7440.

Unable to update the Intel video driver to version A12 on the Latitude E7440

When using Microsoft's System Center Configuration Manager (SCCM) to image the Latitude E7440 with Windows 7 32-bit Enterprise Edition, you may experience an issue updating the Intel video driver to version A12. This issue occurs if version A03 of the Windows7 Driver Cab, available from Dell, is used to install the drivers with the image.

If you attempt to update the Intel video driver to version A12 after imaging the system, the following error message appears:

Use the latest Windows 7 Driver Cab to resolve the issue

The latest version A06 (released 01/13/2015) of the Latitude E7440 Windows 7 Driver CAB includes the Intel A12 video drivers. Use this version of the CAB file when imaging the Latitude E7440 with the Windows 7 Enterprise Edition operating system.

The file is available for download at the following location: Latitude E7440 Windows 7 Driver CAB.