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Clolor Laser Printer 3110cn 3115cn Error 010-xxx



Error Troubleshooting
010-317 Insert Fuser
  1. Power Cycle the Printer.

  2. Reseat the fuser.

  3. IF error still occurs, replace the fuser.

  4. IF, the fuser has been replaced, Contact Technical Support.

    010-351 Replace Fuser
    1. Power Cycle the Printer.

    2. Print a Parameter Setting Report page on the Dell™ 3110cn printer.

    3. To print a Parameter Setting Report, perform the following steps:

      1. Power off the printer.
      2. Close all printer covers and doors.
      3. Hold down the up and down buttons on the printer and power the printer on.
      4. Release your fingers from the keys when the message Diagnosing... appears.
        Customer Mode and ESS Diag are displayed.
      5. Press the check button to select Customer Mode.
      6. Press the up or down button until Parameter appears and press the check button.
        On the LCD, the Parameter menu appears.
      7. Press the up or down button until Print appears and press the check button.
        The Parameter Setting Report prints.
      8. Press the Cancel button to stop the test.


      • IF, the Life of Fuser (paper feeding count) has reached replacement time of 100,000 pages, replace the fuser.


      • IF, the Life of Fuser (paper feeding count) has not reached replacement time of 100,000 pages, reseat the fuser.


      • IF the error still occurs, replace the fuser.


      • IF the error still occurs, Contact Technical Support.


    010-354 Restart Printer

    1. Power Cycle the Printer.

    2. If the error still occurs, Contact Technical Support.



    010-377 Restart Printer
    010-378 Restart Printer
    010-379 Restart Printer
    010-380 Restart Printer
    010-381 Restart Printer
    010-382 Restart Printer
    010-383 Restart Printer
    010-384 Restart Printer
    010-385 Restart Printer
    010-386 Restart Printer
    010-387 Restart Printer
    010-388 Restart Printer
    010-389 Restart Printer
    010-390 Restart Printer
    010-391 Restart Printer
    010-392 Restart Printer
    010-393 Restart Printer
    010-394 Restart Printer
    010-395 Restart Printer
    1. Power Cycle the Printer.

    2. Reseat the fuser.

    3. IF the error still occurs, Contact Technical Support.


     


    ID de l'article : SLN101614

    Date de la dernière modification : 11/02/2010 12:00 AM


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