Knowledge Base

007-xxx Errors on the Dell 5130cdn Printer


Table of Contents:

  1. 007-340: IOT Motor Failure Error on Dell Laser Printers


This article provides Information on 007-340: IOT Motor Failure Error on Dell Laser Printers


007-340: IOT Motor Failure Error

Code 01: Deve Motor K failure is detected.

Code 02: Deve Motor YMC failure is detected.

Code 03: Xero Motor failure is detected.

Code 04: PH Motor failure is detected.

  1. Cycle power on the Printer.
    1. Turn the printer off.
    2. Wait 10 seconds.
    3. Turn the printer on.
    4. Determine if the issue still occurs.
  2. Press the Information button on the printer to determine the detail error code.
    • Code: 01 is the detail error code.

      When replacing the Drum Cartridge (YMCK), ensure that the pad of the cleaning rod is replaced and that the ROSS Assembly is cleaned.

      1. Reseat the black (K) Drum Cartridge.
      2. If the error persists, replace the Black (K) Drum Cartridge.
    • Code: 02 is the detail error code.

      When replacing the Drum Cartridge (YMCK), ensure that the pad of the cleaning rod is replaced and that the ROSS Assembly is cleaned.

      1. Reseat the desired (YMC) Drum Cartridge.
      2. If the error persists, replace the desired (YMC) Drum Cartridge.
    • Code: 03 is the detail error code.

      When replacing the Drum Cartridge (YMCK), ensure that the pad of the cleaning rod is replaced and that the ROSS Assembly is cleaned.

      1. Reseat the desired (YMCK) Drum Cartridge.
      2. If the error persists, replace the desired (YMCK) Drum Cartridge.
    • Code: 04 is the detail error code.
      1. Reseat the Standard Tray.
      2. If the error persists, Contact Technical Support.



Quick Tips content is self-published by the Dell Support Professionals who resolve issues daily. In order to achieve a speedy publication, Quick Tips may represent only partial solutions or work-arounds that are still in development or pending further proof of successfully resolving an issue. As such Quick Tips have not been reviewed, validated or approved by Dell and should be used with appropriate caution. Dell shall not be liable for any loss, including but not limited to loss of data, loss of profit or loss of revenue, which customers may incur by following any procedure or advice set out in the Quick Tips.

Artikel-id: SLN129680

Laatste wijzigingsdatum: 09/19/2014 01:35 AM


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