Knowledge Base

Printhead Errors 930 / 931 / 932 / 933 / 934 / 935 on the 5210n / 5310n Dell Laser Printers




This is an error related to the Printhead or the motor that drives the Printhead in the printer.

To attempt to resolve the issue please try the following:

  1. Cancel any jobs in the print queue.
  2. Disconnect all communication cables (USB or Ethernet/Network depending on your setup).
  3. Restart the printer and check if the error recurs.
  4. If no error try printing a settings page.

To print settings page:

  • Press the Menu button.
  • Press Down Arrow until Reports is highlighted and Select.
  • Press Down Arrow until Menu Settings Page is highlighted and Select.
  • The Menu Settings Page Report will now Print.

If a System Settings report prints, then reconnect the communications cable and try to print.

If these steps do not correct the problem, please contact Dell Technical Support.

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More information can be found in the User Guide for your model printer, or visit our Printer Support site for additional information, troubleshooting articles and videos.

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It is recommended that only Dell Branded toner, drums, transfer rollers or other consumables are used in our laser printers. Dell cannot guarantee compatibility or the print quality of any 3rd party consumables.


Artikel-id: SLN133357

Laatste wijzigingsdatum: 11/02/2017 12:54 PM


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