Knowledge Base

“Connect a fingerprint reader” error on M and E series notebooks



This article explains how to resolve "Connect a fingerprint reader" error on M and E series notebooks


Table of Contents:

  1. "Connect a fingerprint reader" error
  2. Solution

1. "Connect a fingerprint reader" error

Users may get an error message prompting to connect a finger print reader when trying to set up their finger prints on a latitude M and E series notebook. This happens when windows password and the system password are set the same.


Back to Top


2. Solution

Enter the Wave software and change either the Windows or System password under the Preboot Manager section, then attempt to enroll fingerprints again. You will be able to enroll your finger prints without any problem..



Back to Top





Artikel-id: SLN284467

Laatste wijzigingsdatum: 01/19/2016 09:01 AM


Beoordeel dit artikel

Nauwkeurig
Nuttig
Eenvoudig te begrijpen
Was dit artikel nuttig?
Ja Nee
Stuur ons feedback
Opmerkingen mogen geen speciale tekens bevatten: <>() \
Excuses, ons feedbacksysteem is momenteel offline. Probeert u het later nog eens.

Hartelijk dank voor uw feedback.