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Toner Smears or Rubs Off of Printouts on the Dell Multifunction Laser Printer 1815dn
Clean the drum using the printer operator panel.
Verify that the printer is loaded with paper.
Press
until
Menu
appears, and then press Select (
).
Press
until
Maintenance
appears, and then press Select (
).
Press
until
Clean Drum
appears, and then press Select (
).
Repeat as necessary to completely clean the drum.
Verify the paper type setting on the printer matches the actual paper type used.
Press
until
Menu
appears, and then press Select (
).
Press
until
Paper Setup
appears, and then press Select (
).
Press
until
Paper Type
appears, and then press Select (
).
Press
until the correct paper type appears, and then press Select (
).
Press
Cancel
to exit the menu.
Remove the toner cartridge from the printer, and wipe the inside of the printer with a soft, lint-free cloth to remove any dust or loose toner.
Reinsert the toner cartridge and attempt to print again.
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Article ID: SLN135849
Last Date Modified: 05/03/2011 12:00 AM
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