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Dell OptiPlex 380 Windows 7 Driver Installation Guide

Article Summary: Windows 7 driver install list and order of model: OptiPlex 380

Microsoft® Windows 7

A device driver or software driver is a computer program allowing higher-level computer programs to interact with a hardware device. For the OptiPlex 380, all the drivers installation for their devices are similar except that some system may have more devices than the other.

After a clean installation of the Microsoft® Windows 7 operating system, you must install the following drivers / software packages:

Win7 logo

Use this page as a reference for what the drivers should look like in Device Manager when installed. Drivers can be downloaded from The below list is based on a basic system without any additional optional cards.
See article ID: 613365 Checking Hardware Configuration for help identifying Video controllers and other hardware components.


Intel Chipset software

Check if the chipset driver is installed by looking at Device Manager (shown below). Install the Intel chipset update from the website or by inserting the Dell Resource DVD.

Generally, Windows has comprehensive support for many items, but the following Dell™-branded drivers and software must be installed for proper operation if the operating system has been removed and reinstalled:

Windows 7>Chipset Drivers>Intel Chipset Software Installation Utility.

The Universal Serial Bus controllers entry is another good spot in Device Manager to verify the chipset driver is installed. The host controllers are identified correctly if the chipset driver is installed.

You can also use System devices to verify the chipset driver is installed. The devices controlled by the 82801 I/O controller hub, DRAM Controller and PCI bus are properly identified when the chipset driver is installed.

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The video drivers are sorted into two parts. They are Intel OBD graphic drivers and Add_in card drivers depending on different system specifications.

Intel OBD graphic driver

Intel GMA X4500 graphic driver can be verified if already installed in a system, by referring to the below entries.

Add-in card drivers

The add-in video card drivers are for the following optional video controllers:
  • ATI Radeon HD3450
  • NVidia GeForce 9300 GE
These video drivers should already be embedded into Windows 7 as native drivers, the operating system will auto detect the video controller and install the driver. However if it doesn't you can install from the ResourceCD or from the Support site.

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By default Windows 7 installed a generic audio driver for the IDT chipset however do proceed with the Realtek ACL269 HD Audio update from the website or from the Dell Resource DVD. If you are installing from the disc, choose:

Once you have installed the audio driver, the High Definition Audio Device entry becomes the Realtek High Definition Audio entry.

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Network controller

Install the Broadcom 57XX Gigabit Integrated Controller update from or by inserting the Dell Resource DVD. If you are installing from the disc, choose:

The driver is labelled Broadcom 57XX Gigabit Integrated Controller. Once the driver is obtained, execute the file; it unzips and prompts the user to continue the installation process.

Before network drivers are installed, the Microsoft® Windows operating system does not recognize the integrated LOM and sets the device up as an Ethernet Controller under Other devices. Once you install the network drivers, it is recognized properly under Network adapters.

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Modem (optional)

This should be native to Windows 7, but you can get it from our support site or your ResourceCD under Communications.

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Article ID: SLN151879

Last Date Modified: 05/15/2018 06:38 AM

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