Knowledge Base

My ESXi servers are getting classified as unknown


Troubleshooting when ESXi servers get classified as unknown when discovered by OpenManage Essentials Essentials (OME)

OpenManage Essentials uses ws-man to discover and Inventory ESX machines successfully.

For ESXi 5.0 Update 1

Install OpenManage Server Administrator (OMSA) 7.3 VIB available at Dell Support Downloads page located here: OpenManageServer Administrator vSphere Installation Bundle (VIB) for ESXi 5.1,v7.3

Note: ESXi 5.0 Update 1 had a problem, which affected the CIM provider that OpenManage Server Administrator (OMSA) uses to access the system.

In addition,

If the problem persists, once you have the correct patch levels, try increasing the timeout (setting to 10) and retry (setting to 4) values in the ws-man page.
This setting is in the Open Manage Essentials discovery wizard.
The Open Manage Essentials read me can be reviewed, in its entirety from the Dell community web site: OpenManage Essentials FAQ




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Article ID: SLN156553

Last Date Modified: 09/22/2014 08:55 PM


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