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OMSA 1.x Processes in Linux 2.1 Advanced Server May Not Shut Down When Switching to Single-User Mode - Product Support Quick Note (PSQN) - 177948


OMSA 1.x processes in Linux may not shut down when switching to single-user mode.

Dell™ OpenManage™ Server Administrator (OMSA) 1.7 and 1.8 may leave processes running after switching to single-user mode specifically on Red Hat Linux 2.1 Advanced Server. The omsad service creates additional threads when started; however, this process may fail to stop when manually stopping the service or when issuing the command init 1 to switch the system into single-user mode. Restarting the system works correctly since all remaining processes are terminated before the system reboots.

NOTE: Dell Software Engineering plans to address this issue in a future OMSA release.

As a workaround, perform the following step:



Use the "ps -aux" command to list the process ID and "kill" command to stop the service.

List the omsad process ID using the command ps -aux, and use the Linux command kill with the ID to manually stop the omsad service.



 


Quick Tips content is self-published by the Dell Support Professionals who resolve issues daily. In order to achieve a speedy publication, Quick Tips may represent only partial solutions or work-arounds that are still in development or pending further proof of successfully resolving an issue. As such Quick Tips have not been reviewed, validated or approved by Dell and should be used with appropriate caution. Dell shall not be liable for any loss, including but not limited to loss of data, loss of profit or loss of revenue, which customers may incur by following any procedure or advice set out in the Quick Tips.

Article ID: SLN48969

Last Date Modified: 11/13/2010 12:00 AM


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