This article provides the information on "How to clean the 6 sensors on the Dell E2014T 19.5 Multi-Touch Monitor with LED".
Touchscreen works intermittently.
The following instructions are required to clean the 6 sensors on E2014T. The sensors are indicated by the 6 black squares. When the touch feature is working intermittently, the sensors may have dust accumulated which will affect the touch functionality. Please follow instructions below to clean the sensors.
Cleaning the touchscreen sensors
Note: Please do not cover the surface or surroundings of the screen with your hands or any other objects every time the monitor is turned on; and please wait until the USB driver installation at the bottom-right corner of the screen is completed after the monitor is turned on before performing any touch screen operations.
- Please avoid covering the beam with other objects (such as sleeves) besides performing touch screen operations with your finger during operation, as doing so may affect the transmitting and receiving by the sensor lens.
- Wipe softly to clean the dust on the six sensor lens with soft and clean cloth when touch function miss alignment or have no touch function.
Dell E2014T - User's Guide PDF (7094 KB)