Knowledge Base

Windows Server 2012 R2 chipset driver fails to install on PowerEdge servers of 12th generation


Issue

Sometimes the Intel chipset driver for 2012 R2 fails to run and gives the error message :

"File copying failed. Setup cannot continue."

Our engineering is working to correct this issue.

Solution 1:

Download and run the driver from Dell Support Homepage. This should run without any issues.

Solution 2:

Uninstall the Windows Update Package KB3126593 temporarily to complete the installation. If necessary, reinstall the package after the installation is completed.




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Article ID: SLN301287

Last Date Modified: 03/08/2016 05:04 AM

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