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Inspiron 620 Wireless Internet Drops When Monitor is Connected to DVI/HDMI Port



This article provides information on "Inspiron 620 Wireless Internet Drops When Monitor is Connected to DVI/HDMI Port.
You may notice that wireless internet connection drops when the monitor is connected to DVI/HDMI port in Inspiron 620 Desktop computers.

Resolution

  1. Check if issue reoccurs only when monitor connected to DVI/HDMI ports.
  2. Update Wireless drivers and BIOS from Dell Support Site.
  3. Reseat wireless card antenna from the back of the tower; For more information on How to Reseat Wireless Cards refer to the Manual in support.dell.com.
  4. Issue still persists, Contact Technical Support for wireless card replacement with another compatible card.




Article ID: SLN146251

Last Date Modified: 03/17/2015 01:52 PM


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